The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Echelon DirectCredit Card Processing Scam

BEWARE! Echelon Direct is a new company name for this scam. Josh Tornberg a.k.a. Joshua Matthew Tornberg, now age 36 (but looks 46), incorporated his company called JT Consulting Group, Inc. on 2/22/10 and is located at 1410 Grand Avenue, San Diego, CA 92109. If you research this guy, he works for Paradigm Direct. On 3/31/11, a guy named Joe Butler called my business. I explained to Joe that I am not interested in switching my processing company. He kept interrupting me and giving me his sales pitch about providing wholesale rates and having the ability to save me money. I told him I was NOT interested. He was so annoying and pushy, so I finally told him to go ahead and set up the appointment with his Regional Account Manager for 7:30 a.m. the next morning at my office JUST to get him off of the phone. Joe's supervisor, Ryan, called about 30 minutes later. I told Ryan that I was NOT interested in switching, but he insisted that my meeting with Josh Tornberg would change my mind. I told him he could come at 7:30 if he insists. On 4/1/11, at 7:30, Josh Tornberg arrived. He waited for about 15 minutes in his tan Nissan Murano, Arizona License Plate AKN3260, came into the office, helped himself to our notepad and wrote a note indicating that JW was going to call and reschedule for my "upgrade". When my general manager came in and asked what he was doing, Josh rudely told him that he needed to hear him out, since he drove out so early in the morning...blah, blah, blah. When it was clear that Josh was not going to win our business, he started cursing. The GM told him to leave, and Josh told him to "make me". Needless to say, we called 911 on this guy. He is very lucky that #1 he didn't get arrested, and #2 he didn't get the daylights knocked out of him by my GM. The information on the business card he left at our office: Echelon Direct, EDMS, Merchant Solutions, [protected] Ext. 3492, [protected], Josh Tornberg, Regional Account Manager. I've attached photos of this idiot so that you know what he looks like. After thoroughly investigating this guy, it is very clear that he is not a legitimate business person...no website, no e-mail address, several different business names, threats of a class action lawsuit, all his associates are shady...save yourself some time and money and just hang up on these ###s.

Credit Card Processing Scam
Credit Card Processing Scam

Responses

  • Tc
    TCatveritrans Mar 14, 2012
    This comment was posted by
    a verified customer
    Verified customer

    How would they know how many charge backs you have? Also, without your business personal information, how would they know your credit score? You're right, got to be a scam!

    0 Votes
  • Mr
    Mr. Perturbed Feb 28, 2012

    Over the past two weeks, I have had this operation call me repeatedly to try to sell me on "wholesale credit card processing" that my company has "earned by having few chargebacks and an excellent credit record." They claim to be able to save me all kinds of money by cutting out two layers of middle men, blah, blah, blah.

    I tell them I am not interested and they keep calling back. Sometimes it is a man; sometimes a woman. When I ask for information, they will not send me any and they apparently have no website. When I hund up on one, another called me a half-hour later. I wouldn't trust a group like this if they stood on a stack of Bibles.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.