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I went to check in my rabbit to get neutered and the girl at the counter was very rude (answered every question with a snarky answer including the spelling of my pet's name) and was in a hurry to get me to sign a consent form, I did not want to sign it until I had my questions answered but did anyways (my fault). The Vet was in a hurry to get me out the door when I asked him questions and instead of giving me options or asking if I was sure it was something I wanted to do, he literally said "Well, I think he will be fine and have a nice day!"Luckily, I had a "gut feeling" and went back and got my pet bunny BEFORE they performed the procedure. The Vet called my phone 1-3 times a day without leaving a message for a week and when I finally answered, instead of apologizing, he had to give me an arrogant spill on how wonderful they are there and the exact time he spent with me. He said they keep track in a log of how much time they spend with each customer. Like there is actually a time limit on how long you are supposed to spend with a customer when it comes to your pet's life/health? Yes, "Doctor" you are so caring and wonderful! Sarcasm intended! He said everyone loves Alyssa (the girl at the counter), I said "I don't care about anyone else's experience, all I care about is mine and it was bad!" and with that, I hung up The Vet had told me at the appointment that the ratio of the rabbits dying when they put them under for neutering was 1 out of 200. After I brought my rabbit home, I called another customer of his to tell them about the rude experience and "gut feeling" and she said she has had 3 out of 9 pet rabbits die under those circumstances since November of 2012. I know that I am not the best at math but that is NOT 1 out of 200!He also acted like that is "the only way" to neuter rabbits and I found out there is another place in State College that can do the procedure a different way. I will never go back to this place and everyone I can think of will know about this experience
