SUBMIT A COMPLAINT

Dreamfitting (also JS Express Inc.)return policy

Ads from the company called Dreamfitting appeared in several apps such as King games and Facebook. I ordered several items which were too small in spite of following the guidance for fitting on the website. The website does note that the customer is responsible for shipping in the event of exchanges due to incorrect sizes. When I requested information on how to make the exchange, I was informed that the clothing is shipped from their only warehouse in China and that "the shipping fee would be very expensive." I was offered a $5 credit to order again. I did not find anything on the website that indicted this issue. Buyer beware.

Ka
Oct 01, 2019

Post your comment