DoubleDown Casino reviews and complaints 3
View all 286 complaintsDoubleDown Casino - online entertainment
The Company provides online casino-line games for entertainment and profit by selling coins for customers to bet. Their system is rigged so that actual wins don't always pay off; if you do auto spin, even more real wins are ignored. I sent Double Down screen shot proofs & then they asked for a video. After getting their response, my phone crashed within an hr. They received my screen shots; my phone is unable to open. If they do you wrong, don't complain to them, but to BBB or WA Atty General. I never paid for more coins, but had won some and was disappointed their games cheat people.
DoubleDown Casino - Not receiving my chips
Playing rich girl last nite aug 6th 2019 I got the kittys 5 and it said winner 400, 000 but nothing happened did not receive anything so what's that all about? Also your mega game what a rip off I only play 1 miiion for each spin and basically you don't get anything... Grrrrr the time was approx between 9 and 10 pmmy email [protected]@gmail.com
Please respond
Marlene
DoubleDown Casino - complaint
I was in red diamond clubs and I have been taken down to the yellow diamond club. I have lost 400 hundred million dollars in play because of there actions. And they keep taking money out of my check account.
Dorothy McFarland [protected].Refund please. I need this resolved as soon as possible. I love your games but can't afford to play like this.
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this is BS after reading these complaints its just flat stealing. i feel like an idiot paying money for free play with no money back in my bank account if i was to win big i have never won a jackpot and ive played for over 5yrs and now i deposit $99 i win nothing credits gone within an hour. GIVE THEMONEY BAK AND SHUT THESE ThIEVES DOWN! signed VTXGMAN!
I HAVE SPENT OVER $1, 000 THE LAST FEW DAYS TO PLAY YOUR GAMES. I SPECIFICALLY LIKE THE 5X PAY WHEEL OF FORTUNE. WITH ALL THIS MONEY I HAVE SPENT, I WAS LUCKY IF I GOT 6-7 SPINS (AND THE LOWEST AMOUNT MOST TIMES). DON'T KNOW WHAT YOUR COMPANY IS TRYING TO DO, BUT I AM GETTING NOTHING FOR A WHOLE LOT OF MONEY. YOU NEED TO CHECK THIS PARTICULAR GAME, BECAUSE ALL OF A SUDDEN WITH THESE LAST PURCHASES, THE SPIN WILL NOT STOP ON THE LINE. IF YOU REALLY CARE, I FEEL YOU OWE ME A REFUND OF SOME AMOUNT. DONT EXPECT ALL OF IT, BUT OVER $1, 000 GONE IN A FEW DAYS IS NOT A LAUGHING MATTER.