Menu
Login
This website is horrible, don't waste your money here. I purchased some dog clothes from DogDug and paid through my PayPal account. This website looked very dog friendly, so I never expected to be scammed. They charged $40 from my account but I never received my order. I tried contacting them many times, sent them several emails and even tried to call. I even tried their so called live chat, but no one ever answered. I would not recommend this website.
Eileen A
Purchased several Dog T shirts and Sweatshirts from Dog Dug. Measured my Dogs before ordering. When they arrived just from looking at them I knew they wouldn't fit. Reached out to Dog Dug the next day they will not refund all my money they want to send me $8.00 or $10.00 the highest. I was given and address in China to return the items, and was told it will cost me up to $40.00 to send the clothes back. However, the return label on the packaging is from California.
There is a return policy posted on there website. See partial return policy below..
We’re bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition.