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Recently I got a letter from the Disney Movie Club, actually sent through an agency of some sort. They claimed that my membership was being canceled and since I wasn't able to keep my commitment I not only have to pay the balance over due but also I have to pay for the movies I got during the promotion in the begging.
First of all, I don't owe them the money they claim I do. I returned the movies they sent and I have the receipt to prove it. Has anyone else gone through this problem? If so, what did you do to take care of it? I just want out already!
Company Business Name: Disney Movie Club
Country of complaint: United States
The complaint has been investigated and resolved to the customer’s satisfaction.
Here's a telephone number to the Disney Movie Club Customer Service : THE DISNEY MOVIE CLUB. Phone: [protected]. Their address is: PO Box 8023. Menasha, Wisconsin, [protected].
You should be able to look them up at the Secretary of State for Wisconsin website: http://www.sos.state.wi.us/
These would be the top three things I would do. Furthermore, I would contact the BBB to notify them of your complaint and ask them for additional information about this company.
Good luck
I have been having a similar problem with this company. I have been receiving these movies for about 6 months. I have not ordered these movies and have been sending them back. However running to the post office all the time is becoming a problem. So from now on I'm just going to throw them in the trash. I will never pay for any one of them.
I also received movies i didn't order nor do I belong to this club. They too money off of my card also. I can't seen to get a hold of someone about this.
I also received movies I didn't order nor do I belong to this club. They took money off of my card also. I can't seem to get in contact with company.