Dillards - Ogden, Utah — Lack of ethics and professionalism
I need to get this out in the open. I have shopped in the Ogden Dillards for quite a while now & I am very much appalled of the thick atmospheric tension fog that is within this store, two departments stick out like a sore thumb. This is in Fragrance/Cosmetics & Women's Lingerie. These departments the ladies in my family don't really care to shop in anymore because of one saleslady who had worked in both areas made their shopping experiences worth coming back because of her expertise, honesty, friendliness and cheerful attitude. She is what Dillard's should be about, service to the customer's needs & people friendly. This saleslady is no longer with Dillard's & I don't blame her, Dillard's lost a very valuable, priceless, genuine saleslady. Back to my point, my family & I have never seen such immature, unprofessional, vindictive type manners of two Dillard's employees, Tiffany Fenton & Sterling Sager. Tiffany had an outrage attack publicly in the fragrance area, we observed her on how she spoke of the other salesladies with no respect of humankind & of slanderous remarks of others. Sterling does the same. Both of these two are not what makes Dillard's, it's the employees who work on commission that makes Dillard's & makes them look good. To mistreat employees with threats & slanderous actions, are these two miserable in their outside lives that they have to terrorize others in the jobs. These employees feel that stabbing each other in the back at all times while acting as if they're such good co-workers to me is not an honest, friendly salesperson. Another incident is why didn't they send the saleslady home after alot of customers made comments on her personal hygiene, I was there shopping when she stood by me and smelled like she literally defecated herself. I refused to be helped by her & also how she slams other employees. Why wasn't she counseled for this & other employees such as Tiffany for her outbreaks & Sterling should be for not seeing what Dillard's really needs is honest, hard working employees who make him look good, not tattle-tellers or conspirators. Most of the hard working employees are ones that have given more than 110% of themselves to work long hours because they enjoy their job & the people. Maybe they need to take a course in "treating others with respect & you'll get the same in return."
In order to make a business make more revenue, managers/employees/customers need a friendly, comfortable atmospheric environment to work & shop without feeling the thickness of tension around them & witnessing such childlike behavior from a store employee. Bring back more of the saleslady type person who brightens your day & get rid of the other mean persons, their not worth keeping. Think about.