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CB Unauthorized Charges Review of Defender Direct - Adt Protect Your Home
Defender Direct - Adt Protect Your Home

Defender Direct - Adt Protect Your Home review: CREDIT CARD FRAUD-UNAUTHORIZED CHARGES 1

C
Author of the review
1:48 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

On 3/22/10, I spoke with a salesperson at Defender Direct regarding a security system. After speaking with this salesperson for about 45 minutes, I gave him my credit card number and the 3-digit code on the back. I could tell by his voice and some of the things he said that he was offended with our conversation. I found out later that week that my credit card company had put a fraud alert on my credit card because unauthorized charges of over $1, 300.00 had been made to my account. These charges started 3/22/10. Coincidence? Anyway, I reported the person by 3/28/10 and have talked to the appropriate company authorities several times since then. It is now 5/9/10 and to my knowledge, he's still working there.

How dare he sell security for homes when he has audacity to compromise/use/disburse personal information because he is offended.

You know who you are! Everyone else does, too! You're being watched!

Update by Credit Card Fraud Victim of Defender Dir
May 08, 2010 4:02 am EDT

On 3/22/10, I spoke with a salesperson at Defender Direct regarding a security system. After speaking with this salesperson for about 45 minutes, I gave him my credit card number and the 3-digit code on the back. I could tell by his voice and some of the things he said that he was offended with our conversation. I found out later that week that my credit card company had put a fraud alert on my credit card because unauthorized charges of over $1, 300.00 had been made to my account. These charges started 3/22/10. Coincidence? Anyway, I reported the person by 3/28/10 and have talked to the appropriate company authorities several times since then. It is now 5/8/10 and to my knowledge, he's still working there.

How dare he sell security for homes when he has audacity to compromise/use/disburse personal information because he is offended.

You know who you are! Everyone else does, too! You're being watched!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
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DontComplwithPYH
Aurora, US
Jul 30, 2010 10:52 pm EDT

We're scared? Do you understand that Defender's net worth rose by 785% in 2005?! The CEO grosses 50M ANNUALLY! Suck my ###!