Deal fun review: &scam& or &Unsatisfactory service&? 17

I've been doing this for a week, and spent countless hrs bidding. I've done well, however I just won my first MAJOR prize and immediately paid for it and all the others. Surprise, surprise, I'm told the site went down and I would not get this prize. Well, the prize I won was BEFORE the stated time of the "maintanience" Why are they refusing to honor my win. Customer service would refund my money but...I wanted the prizes I won fair and square and outside the time span for the error. I still had almost 300 bids left. Now, I don't usually complain but, this isn't right. I wamt my MAJOR prize I won(and the others) and I totally expect to pay my cost. That was the chance I took, and it paid off for me(your company too when you figure out the "true" selling price from all bids. I would also expect with all this, myself(and others if affected) would deserve more than a "We're sorry, here's 25 free bids" You should honor this and make it right...instead my account was cancelled and told I would get a refund.bad business and I still lose! Can you make it right?

I've dealt with themn throughout the day. They have cancelled my account and I can not have it re-activated(according to them). I decided to try it one more time, because I enjoyed it so much...and if my prizes arrived...I still would have broke even. However, I still feel it was unfair(and only substantiates others who have said when they won a "major" prize(as I did) They were informed later that "something went wrong" and they would be given 25 bids for the trouble. I hardly feel thats fair(and I also still had 300 bids left). I feel you should honor my winnings or at least make up for them in a better way. I'm told my money will be returned(we will see) but, I still feel I deserve what I won. My user name is(was) mshydeaway Time will tell in a few weeks just how great this company truely is. I will be glad to go back and UPDATE my postings and rectify anything I stated but, as of now...I have no satisfaction and it doesn't appear I'm going to receive any. In the appropriate amount of time...I will be updating this post...and letting everyone I know of the results. Thanks for anything you can do. However, I was given no hope at all today!

Adam,
I've spent 2 days on here exploring complaints and(un) and satisfied customers, As a business owner myself, I understand complaints. Some are genuine, some are unjustified. I'm going to allow another 5 days.(Total of 1 week) to see how this plays out. I know I took a chance with my bidding, that was my choice! However, it paid off for me and I won...only to be denied later with a lame excuse(I had read of this by other "winners" later being denied of their prize due to "technical difficulties", but I took a chance anyway. I must admit.I really enjoyed playing(and most of my prizes were going to "TOYS FOR TOTS" . I just won a "major" prize and already had plans for it. With all I had won, I was going to give it another try as most of the gifts I'd won would amount to more than I'd spent...I enjoyed the fun of winning and the kids would enjoy the "surprizes". However, since I complained and asked for a refund or "honor" of the prize...I was now able to be permanently de-activated per policy, and unless I want to dishonest with my name and use a different cc#...I can't play anymore. I am an honest person so...unless you change my account status...I will forever remain an unhappy customer. I've asked my friends I recommended(and joined) to wait a week(I don't want them to lose anything due to my recommendations). This is how I chose to relax after a "long night at work", was able to have innocent fun, and others to be able to benefit from my slight gambling pleasure. Your customer service reps just didn't satisfy me...they were a poor excuse. Don't get me wrong.they agreed to give me a refund...but also denied the prizes...I won a much bigger value of what I spent(NOt including the MAJOR prize). I guess it was KARMA because it was going to others but instead...has just been a source of complete frustration for me now so... 4 days and counting for a comment or another type of resolution. Email is mshydeaway@gmail.com Don't really like making this public but...you asked and there hasn't been a response from your company...since I've been de-activated this may be the only way to get a reply. Thanks for your time!

Already done! Still waiting for response...

Well, yesterday I noticed my account was charged an additional 71.00. I immediately contacted your customer service(via email--only way that works!) and got the automated message I should hear back in an hr. Your week is up, I havn't received my prizes, all of my money, or a response. I thought maybe the charge was for my "major" prize I won, and you were finally going to honor that. Well...still no response, the additional charge, and my account is forever locked. You have until Monday...3 days to make this right before I start my all out effort to let anyone and everyone listen to how your company is dishonest. I will be contacting my CC company, BBB, and every other subject matter on here to spread the word. This is the only email being answered so...a response is being awaited! Don't give me no crap about giving user name/ID etc...been there, done that! If my work schedule was different, I would start tonight!

Well, as expected, they have not honored my major prize win, in fact denied it from the very beginning. They have returned a portion of what I spent.however, I'm still waiting for my credit card to be credited back. So still am and probably will always be an unhappy customer. I WILL NOT EVER recommend this sight. BTW, seems they are a sister operation of NOMORERACK.com so, either company has alot to ever win over my trust. Avoid DEAF FUN and mostly any other penny auction because after studying them, you'll notice it's always the same 5-10 people who win the "major prizes" and the Insanity deals are always unavailable by the time you get your information...(even when it is stored)...You won't convince me this is an honest business...the closer you look, the more you see...I was their "sucker of the hour" Hopefully, my post will keep this happenning to you!

I've been doing this for a week, and spent countless hrs bidding. I've done well, however I just won my first MAJOR prize and immediately paid for it and all the others. Surprise, surprise, I'm told the site went down and I would not get this prize. Well, the prize I won was BEFORE the stated time of the "maintenance" Why are they refusing to honor my win?. Customer service would refund my money but...I wanted the prizes I won fair and square and outside the time span for the error. I still had almost 300 bids left. Now, I don't usually complain but, this isn't right. I want my MAJOR prize I won(and the others) and I totally expect to pay my cost. That was the chance I took, and it paid off for me(your company too when you figure out the "true" selling price from all bids. I would also expect with all this, myself(and others if affected) would deserve more than a "We're sorry, here's 25 free bids" You should honor this and make it right...instead my account was cancelled and told I would get a refund.bad business and I still lose! Can you make it right? I'm going to wait for a response before I spread the word of my experience because I referred a lot of friends to this and don't want them to lose too because I was giving this company high praise.