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CB Dating Services Review of cupid media pty ltd/afrointroductions
cupid media pty ltd/afrointroductions

cupid media pty ltd/afrointroductions review: identity theft, privacy breach 8

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Author of the review
12:51 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

this company provided my personal information to some of it's members, including my name, address, phone number, email address and IP address. the information was posted in their chatroom. this information has ben used by its members for identity theft purposes and computer hacking attempts. the company has been known for 419 scams.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

8 comments
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bassman20
a, GB
May 29, 2011 11:42 pm EDT

Dear Sirs
I registered with the company called cupid around 2 years ago and it became evident today after a conversation with my bank that they have been taken money out of my account via my debit card details over this period of time thats alot of money infact its thousands i need advice as to how and where i can get this stopped and how i can reclaim my money back?
my email as follows pattersonandrew1979@yahoo.co.uk

Kind regards Andrew Patterson

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CupidMedia Team
, KE
Apr 12, 2018 12:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of bassman20

For convenience, we automatically renew your membership shortly before it expires so you can continue to use your premium membership without interruption. You may opt-out of auto-renewal at any time in your billing settings at least 48 hours before your membership is due to expire. Please contact www.indiancupid.com/en/help/helpdesk for further help.

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bassman20
a, GB
May 29, 2011 11:38 pm EDT

Dear sir i registered with cupid 2 half years ago i just found out yesterday they have been taken money out my account without my knowing they keep debiting my account with my debit card details can anyone help me get my money back or stop them from doing it in the future?
please email any info to me pattersonandrew1979@yahoo.co.uk

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edward33
Sacramento, US
Apr 07, 2011 1:20 pm EDT

Oh did they really send off your private information? How can it be possible for such a reliable company?

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cromatt
, HR
Jul 20, 2010 8:05 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Oh no, I hope you're wrong.

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kamal27
WOOD GREEN, GB
Jan 21, 2010 8:27 am EST

This Company is also known as IndianCupid.

They always reject your credit card payments and make you pay via a bank transfer or some other method. Once you make the payment they terminate your account.

So since you have transferred the cash, you keep making calls and leaving details on a answering machine, they never call back and the line that you call on is one of those where you get charged per min.

This is a scam company do not register as they are totally rip off's.

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CupidMedia Team
, KE
Apr 12, 2018 12:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of kamal27

IndianCupid does not steal money from our members. Please contact us at www.indiancupid.com/en/help/helpdesk with more details about this so we can investigate the issue and assist you further.

harry_palm69
harry_palm69
, US
Jan 03, 2010 1:26 pm EST

so they are responsible for 419 scams, eh. Are you number 420, perhaps. If you are, that's good, because 420 is a even number, mate!

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