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CB Courier and Delivery Services Review of CrossFit Ridge Runner
CrossFit Ridge Runner

CrossFit Ridge Runner review: Complaint

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5:15 pm EDT
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I came across a Facebook ad that said "Elizabethton Area ladies wanted Free 6 week FULL BODY Transformation. So, I clicked on the ad and read it. 4 times during the ad it stated this was completely free, no catches, because they believe in karma and they want to help their community and believe that the ladies chosen will be able to give back feedback to help them improve, tell others of their experiences, let them use our testimonials, leave them good reviews and stick around for even better results. This ad was dated June 24, but when I signed up for this consultation I asked if the ad was still valid as it is still posted and Victoria states that it is. The ad also states what to expect: Quick, fun, calorie killing workouts to get toned and burn fat, a super simple meal plan to get results and still have pizza and cookies on the weekends, 1-n-1 training because no one wants to look dumb, not get results, or get hurt. Tons of support to ensure not just hitting goals, but CRUSHING them.

So, I signed up (who wouldn't for this wonderful opportunity to have the training, the one on one coaching and it being free for 6 weeks). I went to my free consultation yesterday with Victoria and undenounced another lady arrived for my scheduled time. Victoria advised that we were in a safe zone and what we discussed was safe. She introduced herself and then went on to ask us our goals and what we wanted out of this, what was keeping us back from meeting the goals. After we had our discussion, Victoria informed us that this program is normally $1100, but is on sale for $599 for the 6 weeks. I questioned about the cost and how could it be free if they are charging for it. Victoria states that you pay for the 6 weeks and then after you meet your goals that you get each week for $39 instead of the $59, she states it is not a contract and you can cancel anytime. She states you just need to let them know why you want to cancel and then come in and sit down and talk with them of the reasons you want to cancel. I left feeling very dishearten. A few minutes later, I contacted Victoria by text to try and figure out where this is free. Victoria has yet to be able to explain via text how this is free and has even stated that if I call her and give her an opportunity to explain she would like that chance. I have explained that I have mistrust now and feel as though I have been lied to. She promised that I could call her and she would explain with no other catches. I have saved all of the conversations between she and I. I have also taken screen shots of the other names who responded to the add as well and a screen shot of the ad. As of now the ad has been removed.

Desired outcome: It would be nice if the company stood by their post and provided this life changing transformation for free- without cost or payment. My hopes were crushed when I found out this was nothing but a Bait and Switch.

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