Menu
CB Collection Agencies Review of credit advisors
credit advisors

credit advisors review: bad business 3

A
Author of the review
7:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This complaint is about my former Credit counseler, Ms Buffkins . She is abrasive argumevtive
and rude. She claimed she was helping me wipe out my debt, but all she was doing was giving me
the royal run around. She never gave me a straight answer and refused to listen to reason,
I even reported her to her supervisor who did nothing. I signed with their company in May,
of last in hope they would help my current debt situation. All I got was a headache, the first woman
Ms. Delgato liked to play phone and email tag and was defensive and immature, she was the one
who appointed Ms. Buffkins to me . And that time all we did was argue, she let a bill lapse
because of the insurance on my card . Even though the card was not active, and the insurance
laspses. And so she made me call them instead . She did that a lot, or if I sent her an e-mail she
didn't like. She would block it, the other thing she claimed my debt was going down. It is still
over$2, 000. And I was sending her $113 monthly, on a fixed income. Also in their ad they claim

the creditor calls would stop, they didn't they kept calling me complaining that she wasn't paying
them enough. Or fast enough and demaded to send more, even if I couldn't afford to. Even a bill
that was almost over $800. All because she waited to pay them till the 15 th, of each month and
only sending $5 to $25 . And down to only $12, also she to demanded money she would call
almost 24 hours a day until I sent in a payment. So basically until I finally relinquished her
services that is what I dealt with . And took me firing her to send me a credit status. And I saw
no change from when I first signed with them. In May till January of this year.
Signed
angry consumer Miss Jensen

3 comments
Add a comment
J
J
Jerry Bigdaddyj Hamilton
, US
Sep 14, 2015 9:37 am EDT

I, unfortunately, did do business with this company and I regret it. After doing all the initial setup and correcting an oversight on my part by not getting some paperwork out to them on time, the money started coming out of my bank account as was agreed upon. All was well until I got a knock on my door from the local sheriff handing me a legal writ from one of the creditors that CA was supposed to be paying. I call the lawyers to find out what was going on and explain to them what I was doing to try and get them paid. The explained that they had only received a single payment from CA and had not heard nor spoken to them at all about the debt. I then emailed CA, since phone tag seems to be this companies game of choice, about the writ and subsequent phone call and got nothing in response. In addition, I asked for a break down of who was getting paid and when the schedule of payments where so I could better field anything else that may come up either via phone call or notice. Again, no response. I then contacted my bank and put a stop payment block on CA so they could no longer take any money from me. WHALA! I get a phone call from CA the day after they were to have taken money from my account. When I started to explain why, my "representative" KEVIN became very defensive, abusive, and verbally combative and kept interrupting me whilst I was trying to go over my concerns. He basically blamed me for the entire situation. I made two subsequent payments via money order to try and get things back on track, but after only one more phone call from KEVIN, who apparently didn't remember me at all becasue all he did was call to find out when I was going to bring in a payment and didn't recall our last conversation. I eventually lifted to block on my account, but they have stopped taking any money from me and I have received no phone calls, emails, or other contact from them and they have still not responded to me about the status of my account. I have resigned myself to believe that they are either scam artists or VERY VERY bad at their jobs and have no business advertising that they are there to help in rebuilding your credit and lowering your debt. I would not ever recommend this company to anyone and I STRONGLY advise anyone looking for debt help to find another company to do business with!

A
A
Amber21
Omaha, US
Jun 11, 2015 5:27 pm EDT

Sounds like she has a valid complaint. Called last week (Friday) to see about their services and Mr Pablo Albeno has since called twice Saturday, three times Monday and three times Tuesday. Wednesday morning I called and left a message that I needed time to review the company please don't contact me anymore. I have not received any calls but have gotten an application and letter with his card in it everyday since initial contact (now Thursday). Very predatory. I wouldn't do business with them. The last comment was probably written by the company.

W
W
Willie Fistergash
Council Bluffs, US
Dec 08, 2013 10:58 am EST

All of this because you are too stupid to realize that, first, SHE doesn't control when your creditors are paid. This type of company pays in cycles, once maybe twice per month. You are too dumb to understand that they can't send payments daily for as many clients as the have. Second, NOBODY calls you 24 hours per day. You're just go ###ic to understand that your 5 and 10 dollar payments piss creditors off. If you are on a fixed income, either accept that this company is doing what they can for your pathetic self, or, just shop paying the bill. Whichever, just quit your whining! As far as your debt going down, I'll bet you never sent them statements regularly. You just expect that they will do it all. After all, your paying them a measly 10 or so dollars per month. They probably did it for free.