CB Retail Stores Costco Complaints #402-421

Costco review: service

Melissa Berry of Loganville, US

Sep 30, 2019 4:30 pm UTC

I was in Arlington store today. There was a corrner box full of pillows the tag above said 9.99 (one of the sale items) I look and all thats in box are king. When I finish shopping and get to checkout they ring up 26.99 so someone goes to check. The manger David comes back and tells me it some other brand so yhe cashier ask him to grabb me one. After standing holding her line up I finaly just pay her and step ashide waiting. After getting tired of standing looking like a fool I go back there. Yhe original sighn was changed and now David who left me standing is saying there was never a sighn or he has no idea and there now are no pillows for that price when there were and I have been waiting for u to bring them. He said noy a word just kept digging in pillow bin and left me again looking stupid. So I was so mad I just left. One the way out I noticed another item was not correctprice so I just returned my items. My membership is up in December anyway and after years I may be done with Castro for a while. It use to be my favorite store ever now this location seems to be slacking in so many areas. You cant even get a box unless u pack it yourself. Very dissapointed we all make mistakes but to act as if I'm in wrong when clearly the product sold and u placed pillows in the slot and forgot the sign just say it instead of wasting half hour of my time then play dumb.

0 comments

Add a comment

Costco - organic whole milk contains fish oil 64

Costco - using ebt card 37

Resolved

Costco - warranty on battery 7

Resolved

Costco - e shield insulation 8

Resolved

Costco - Refused address change, canceled membership in frustration 52

Costco - ks chicken tortilla soup 12

Costco - tire center

Costco - lennox cool & heat system

Costco - A2 Organic Whole Milk

Costco - customer service counter

View all Costco reviews and complaints

Costco Contacts

Costco phone numbers

+1 (800) 774-2678

Click up if you have successfully reached Costco by calling +1 (800) 774-2678 phone number 10 10 users reported that they have successfully reached Costco by calling +1 (800) 774-2678 phone number Click down if you have unsuccessfully reached Costco by calling +1 (800) 774-2678 phone number 15 15 users reported that they have UNsuccessfully reached Costco by calling +1 (800) 774-2678 phone number

Membership & Warehouse

+1 (800) 955-2292

Click up if you have successfully reached Costco by calling +1 (800) 955-2292 phone number 0 0 users reported that they have successfully reached Costco by calling +1 (800) 955-2292 phone number Click down if you have unsuccessfully reached Costco by calling +1 (800) 955-2292 phone number 0 0 users reported that they have UNsuccessfully reached Costco by calling +1 (800) 955-2292 phone number

Online Orders

+1 (877) 849-2730

Click up if you have successfully reached Costco by calling +1 (877) 849-2730 phone number 0 0 users reported that they have successfully reached Costco by calling +1 (877) 849-2730 phone number Click down if you have unsuccessfully reached Costco by calling +1 (877) 849-2730 phone number 0 0 users reported that they have UNsuccessfully reached Costco by calling +1 (877) 849-2730 phone number

Travel

+1 (855) 258-3217

Click up if you have successfully reached Costco by calling +1 (855) 258-3217 phone number 0 0 users reported that they have successfully reached Costco by calling +1 (855) 258-3217 phone number Click down if you have unsuccessfully reached Costco by calling +1 (855) 258-3217 phone number 0 0 users reported that they have UNsuccessfully reached Costco by calling +1 (855) 258-3217 phone number

CostcoTickets

+1 (855) 620-7579

Click up if you have successfully reached Costco by calling +1 (855) 620-7579 phone number 0 0 users reported that they have successfully reached Costco by calling +1 (855) 620-7579 phone number Click down if you have unsuccessfully reached Costco by calling +1 (855) 620-7579 phone number 0 0 users reported that they have UNsuccessfully reached Costco by calling +1 (855) 620-7579 phone number

Photo Center

+1 (800) 607-6861

Click up if you have successfully reached Costco by calling +1 (800) 607-6861 phone number 0 0 users reported that they have successfully reached Costco by calling +1 (800) 607-6861 phone number Click down if you have unsuccessfully reached Costco by calling +1 (800) 607-6861 phone number 0 0 users reported that they have UNsuccessfully reached Costco by calling +1 (800) 607-6861 phone number

Pharmacy

+1 (866) 861-0450

Click up if you have successfully reached Costco by calling +1 (866) 861-0450 phone number 0 0 users reported that they have successfully reached Costco by calling +1 (866) 861-0450 phone number Click down if you have unsuccessfully reached Costco by calling +1 (866) 861-0450 phone number 0 0 users reported that they have UNsuccessfully reached Costco by calling +1 (866) 861-0450 phone number

Concierge Services

+1 (800) 788-9968

Click up if you have successfully reached Costco by calling +1 (800) 788-9968 phone number 0 0 users reported that they have successfully reached Costco by calling +1 (800) 788-9968 phone number Click down if you have unsuccessfully reached Costco by calling +1 (800) 788-9968 phone number 0 0 users reported that they have UNsuccessfully reached Costco by calling +1 (800) 788-9968 phone number

Business Center Orders

More phone numbers

Costco emails

customerservice@contactcostco.com

100%
Confidence score: 100%

Support

Costco address

P. O. Box 34622, Seattle, Florida, 98124, United States

Costco social media
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jul 07, 2026
View all Costco contacts