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My fiance bought me a corioliss hair straightener in June of 2008, by september the switch quit and it needed to be warrantied. The people at the corioliss kiosk in the alderwood mall (the general area manager) were extremely rude about it. Low and behold now at the end of february the new one isnt working! These are a very expensive product, and the on off switch is faulty! It stops working after just a few months of use. The iron comes with a one year warranty, but breaks every three months. The people at the kiosk are not honest about their product, and are not nice about replacing it!
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello and fast forward to May 2017... not sure if this site is even updated or anyone reads these anymore, but I am another one of those unfortunate suckers.
This is concerning the Mirabella/Corioliss kiosk in West Edmonton Mall. I was here on vacation with my son and got sucked in!
Long story short, very uncomfortable high pressure sales tactics, many lies about the product...(I bought a Jose Eber flat iron)
I spent $200 on this POS!
Lies by "tony" the salesman.
1) This flat iron had a "gem" plating and not those cheap "ceramic" like all the other competitors. I open the box and see on the instruction manual...100 percent ceramic!
2) Lifetime warranty and the company even offers free shipping to send it back if it is defective. Limited warranty and costs $24.95 USD to ship to the warranty Center and another $24.95 USD to have it shipped back to me.
3) This could be used to replace my hair dryer as I can use it wet or dry. Once again, another lie. The manual says to use only on DRY hair.
4). Patented Jose Eber uses only infrared heat versus outer heat to curl/flat iron the hair. Apparently this means it only seals the cuticle with ZERO damage instead of other irons which depend on outer heat that "fries" the hair.
4) with this "Patented Jose Eber infrared heat, that once the hair is curled or straightened, can resist water and keeps its style until your next wash. He even used a spray bottle to demonstrate, which I find out from other consumers is not "water" but unscented hair styling product. So of course it keeps its style during demonstration!
I am hoping this can at least save one person from getting scammed like I was...since I was out of town when I bought it, I have no recourse to return.
I attempted to contact the manager but never heard back. I was even willing to send this back via FedEx to get a refund.
Fine print...these mall kiosk stores...no refunds, only exchanges.
Based on other comments on this forum, I see I'm not the only one being high pressured into purchasing inferior products under false pretences. Unfortunately I purchased with a debit card so I cannot even go to my credit card company to challenge the charge.
I agree with this. I have no Corioliss but my sister does. After one month of using it, a piece of the cover plate of the iron chipped off. Told my sister to exchange it as she bought it for $100 something and should be under warrant. My sis said she's lazy to do returns. I would not recommend buying this product especiall this unknown product. I would recomment CHI.