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CB Appliances Conn's Home Plus Complaints #222-241
Conn's Home Plus

Conn's Home Plus review: unethical behavior/scam professionals ( 1 comment)

R
Author of the review
12:58 pm UTC

I bought a laptop and garbage disposal at the end of august 2018, I was told by conn's representative in the store the day of purchase that the 12 months 0 finance started from my first payment. I also declined all insurance and took a copy of my homeowners insurance when I purchased these items. I went to pay my balance off which is less than $200 and they told me I owed them $900 because I did not pay it off by the day I signed the contract. Imagine my surprise and how upset I was. This also explains why conn's uses edocs to go over contracts and your signature. As they explain it to you they are not really telling you the truth, they are telling you what they verbally told you and you agreed upon. I now see why conn's has it's name. I will be sending my payment for the balance of which I know I owe and from there turn it over to my attorneys. I just did some research on complaints against conn's and it seems to be a standard practice to lie, manipulate and deceive your customers. This is the 3rd time I have used conn's on the 12 month 0 finance and have never had this issue.

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Carolyn1959
Fort Worth, US
1 comments
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Nov 07, 2019 9:34 pm UTC

This comment is for Conns on Hulen they sold me a broke tv and didn't take it back the customer service number is just as worse they gave me the run around for four months. I finally reached higher up when they investigated it returned my down payment and taking it off my credit. I had to go back to conns on Hulen to get the money put back on my credit card. During the long process of this situation, the manager and assistant manager Brandi lied the whole time, and the manager was downright rude. But on my return, I made sure they knew who I was. During this visit, I met an associate name Julie Bowman that was very professional and courteous and went out her way to help me get the refund she was understanding and apologize for the issue and talk with me the whole time. I got my money back. Ms. Julie Bowman should be the manager; she has the right personality for the job.
The manager never apologizes or the assistant manager for their actions, which looks bad for the company.

Conn's Home Plus - unethical behavior/scam professionals - Photo 1 - comment #2097598
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  1. Conn's Home Plus Contacts

  2. Conn's Home Plus phone numbers
    +1 (877) 472-5422
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    Online Credit Application Inquiries
    +1 (877) 472-5358
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    Warranty Renewal
    +1 (888) 614-5627
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    Career Hotline
    +1 (844) 894-0717
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    Check Order Status
    +1 (855) 266-6349
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    Product Repair Service
    +1 (800) 511-5750
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    Pay Your Bill
    +1 (877) 358-1252
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    General Customer Service
    +1 (866) 765-1513
    Click up if you have successfully reached Conn's Home Plus by calling +1 (866) 765-1513 phone number 0 0 users reported that they have successfully reached Conn's Home Plus by calling +1 (866) 765-1513 phone number Click down if you have unsuccessfully reached Conn's Home Plus by calling +1 (866) 765-1513 phone number 0 0 users reported that they have UNsuccessfully reached Conn's Home Plus by calling +1 (866) 765-1513 phone number
    Credit Application Inquiries
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  3. Conn's Home Plus emails
  4. Conn's Home Plus address
    4055 Technology Forest Blvd, Ste 210, Spring, Texas, 77381-2008, United States
  5. Conn's Home Plus social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
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Conn's Home Plus Category
Conn's Home Plus is ranked 17 among 270 companies in the Appliances category
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