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WMACTL Palo Alto California / Fraudulent pay phone charges

1 Palo Alto, CA, United States

Husband is a long-distance truck driver. he was stopped for the night in the mountains of West Virginia -- no cell phone bars; no cell service at all. Called from a payphone to just give me the number of the cell phone so i could call back. Used a credit card. NO WHERE (and this is key) on the phone does the say the cost for a call. His call lasted less than 30 seconds. He gave me the phone number and we hung up.

I got my credit card bill for $16.

I have also filed a complaint with the FCC.

People -- I read that you all are "thinking about telling my credit card company' and maybe ":trying to fight it with my credit card company." I have to ask: why haven't you? Why are you "thinking' about doing it -- just do it! And file with the FCC as well. They cannot charge an illegal fee to unsuspecting people. If the cost of their service is $16 for the first minute you have to state that on the phone. I know when it is "an emergency" you think you will pay anything to make that call. But trust me -- had my husband known it was $16 for the first minute he would not have made that call. Now, here's hoping that Capital One will come through for me

Pa
May 12, 2015

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