Not true. It was one patient you ever contacted us about, not two.
You make it sound like you never heard back but yet we had a lengthly conversation with you over email. We wrote you back initially in LESS THAN ONE HOUR. We asked you the name of the patient. After that, it took you days to even provide us with the name of the patient.
We then tried to arrange with you a transfer of the patient to the provider whom we work with who did the procedure, and you ignored the request. (We don't have a name for that but you can make one up if you'd like, and we'll use it.) The provider always wishes to TAKE CARE OF THE PATIENT, contrary to what you write. You are out of line!
The patient WAS NOT SENT HOME WITH A LEAK and as you already acknowledged to us the leak developed after they got home. This is why we CANNOT STRESS ENOUGH the importance of following strict postop dietary regulations. NO FOOD. NO SOLIDS of any kind, until the staple line has completely healed (among other restrictions; lifting restrictions, cessation, etc). Instructions for graduation of food types are delivered in several forms digitally and hard copy to the patient. The patient received FIVE licensed medical opinions before discharge that there was no leakage, although, as you well know Dr. Carter, a leak is of course possible if strict restrictions are not followed by the patient.
You are trying to paint a picture that Medical Tourism is unsafe, but you have an AGENDA and all readers will know it. The medical system is broken in the USA and many patients simply cannot afford the exorbitant prices that you, good sir, are charging for these life-saving procedures. What about the TEN THOUSAND plus patients that we've helped have SUCCESSFUL surgery, who could not afford surgery with your office? Is there anything you want to say to them to discourage these happy patients from discouraging others to follow their footsteps? Perhaps you can write some special statement about that and submit to your Society for dissemination, too.
Not FOLLOWING POSTOP INSTRUCTIONS IS UNWISE, traveling for healthcare in many situations IS WISE.
"MEXICO" has nothing to do with anything you are writing about - you are painting such a picture to further your AGENDA.
Aside from all of this, Weight Loss Agents did our part and gave your request to the provider who did the surgery, and we will check with them as to what happened when they called you back and get their side of the story. Weight Loss Agents is a facilitator, not a provider, we do not even do surgeries. We connect patients with highly qualified providers If you had a decent price (and spoke the truth) perhaps you would be included in our network BUT YOU DO NOT so you ARE NOT.
You wrote in your title of your complaint "Complications from surgery" as a SCARE TACTIC and it is false because you even admitted it was a complication AFTER SURGERY for other reasons. Stop spreading LIES.
Here's a few thousand testimonials you can read through: https://www.weightlossagents.com/testimonials