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Vioderm / scam

1 13710 hutton driveDallas, TX, United States Review updated:
Contact information:
Phone: 888-694-4171

i agreed to four trial products one of them being vioderm, i sent three of them back again one of them being vioderm before the 30 days and that was the end of the story i thought until i get a letter from a collection agency stating vioderm attemted to reach me numerous times with no luck and apperently they never received the product back.but they never called any of my three tel. numbers, emailed, faxed or just plain mail me a letter.So, i call all the other companies and they received the other products just fine. so i called back vioderm and tell me the first dumb thing i did was not get tracking numbers and receipts.and might i add they waited eight months to do any of this. i would like to know if anybody else has gone through anything like this before and if so please email

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  • Sh
      11th of Mar, 2009
    0 Votes

    My first tid bit of advice would be that when you are shipping something ALWAYS get a tracking number or postal receipt. It is very easy for packages to get lost in the mail. It happens everyday. It is not the companies responsibility to contact you and let you know that the box did not arrive at the warehouse. You probably should've checked with the company to see if they did receive the shipment. In this day and age, you can assume nothing.

  • Ju
      15th of Mar, 2010
    0 Votes

    When you signed up, you would have had to agree to the Terms and Conditions that were posted on the website. If you read the terms, it states that you will be enrolled in a membership. It also states that there is a charge for keeping the trial shipment. This companies practices are not illegal by any means. The policy is there for customers to view. It is the customers responsibility for reading it. So as for your question of "who gives them the right to steal money for our acct", it is not stealing, and you yourself gave them the right to take the money. Keep in mind, when you go to the bank, they do contact the company that you are trying to dispute with, and once the company explains the terms to the bank, you will most likely lose the dispute. It is much easier to try to work with the company. Companies give discounted products away all the time as a way to get their products in front of customers. Others almost exclusively sell memberships with an deal up front (check your cell phone contract lately? how much did you pay for the phone?).

    Buyer beware before you click!

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