Referring to the commercial from MrSquigles, I have it on good knowledge that she is a real person, and they set up in Park Meadows Mall in Colorado to have people check out their "training" CD's. She was actually the ONLY ONE who liked their product. That is why they use that clip OVER and OVER. When she refers to her daughter knowing how to use the computer better than she does "...and she's 3 and a half..." I think she's 18 1/2 now. They haven't done another public demo like that because it was such a failure. They had other comments but they didn't get anything as glowing of a review like that woman ( pretty sure thats a woman ) gave. Most were " its ok" or "its good" and when asked if they'd buy it most said "no". lol - I love the comment " plays like a video on your screen." What is "like a video?" It either is or it isn't. To me that demonstrates how out of touch they really are. Also, they do all their commercials in-house. Its basically a 1 man operation there. For years, marketing and focus groups have reported back that they should try to use "other people" or "a different approach and do commercials without Scherer in them. If you want to see FURIOUS, tell Mr. Vanity THAT. At the same time, don't approach him in public and call him the Video Professor. He HATES THAT! Unless you are a 20 something attractive girl. Oh yeah, he's THAT kinda fella. Also, don't expect to hear him instructing you on his "products." He doesn't even know how to effectively use his email and knows basically ### from shineola when it comes to computers.
The person who said, how can they claim the ebay is NEW when its 3 years old. That disc contains basic info. While things change on ebay monthly some times, the ebay learning cd offers nothing more than what you can receive by reading ebay's fundamentals either on ebay.com or on any number of sites out there that help people run auctions.
I would like to say this. The people who said "If its too good to be true, it is..." and "read the fine print" are correct. Video Professor runs on a simple business model. Make the fine print confusing, asterisk the hell out of your fine print to make it even more confusing, and they literally do count on people NOT checking their statements to make a few dollars. Local commercial insertion typically starts at $1500 a pop. No idea what VP pays, but I'm sure its in that ball park. National I believe is $3500 - $5000 per 30 sec segment/commercial to start, again no clue what VP pays, but they aren't hurting for cash. Add to that 300 plus employees and they have their own building in Lakewoood Colorado and you have a company that while unethical does well. How he sleeps at night? I've asked myself that same question. The mere fact that he tried to sue 100 people for their negative reviews and would LOVE to lynch me and most of the rest of you screams the proof that he ( Scherer ) knows he's doing wrong. In business you can't please everyone. No matter how perfect you make something, someone, somewhere, will ### about it. If you stand by your business model and your product you brush negative comments aside and rest on the fact that YOU and others know that what you are doing is RIGHT and that you are an honest and trustworthy business. If you scream and holler and demand retribution and try to attack people for speaking their minds, you obviously have something to hide. I believe VP started out with the best intentions, and just got lost along the way. Really LOST.
The New York Times once did a piece on VP. They discovered spelling errors, wrong information, and plagiary. They apparently had a title for "NETWORKING" and used a basic Networking for dummies type thing ( Book title unknown ) changing a few words here and there. In this day and age, Video Professor is irrelevant, most of what they sell is available online for free. Info is everywhere. They started out good, with a good motive but Scherer's greed is what's tainted that company. Most of the people that work there are excellent and they have a high turn over. Once people find out how they run the company, they bail. If they have a conscience that is.
It is only a matter of time, the writing is on the wall for companies like VP. A whole new generation is coming into it's own, raised on computers and very knowledgeable. VP also has nothing to offer Mac users - a demographic that grows and grows each year, and there are MANY sites like this and MANY others lodging complaints. Before I buy anything, I google the product and strongly suggest everyone make that a habit. They will resolve things, they will refund money but you have to jump thru A LOT of hoops to get their. I know thats too late for some of you but as more and more people read this and the other posts, people will catch on. Plus, VP has enough rope and seem to currently be in the process of hanging themselves. First they'd like to hang those who complain or tell the truth about them and like I said earlier, that speaks volumes.
Anyway, be careful out there people, sadly there are many other businesses out there that use the same tactics Vidiot Professor uses. Search and Verify before you buy anything online. I just had a thought, maybe use one of those credit cards that have a set balance on them? I've never used one but that may be good for companies like this. If you have a CC that only has $25 bucks on it, it can't be charged more than that amount, I would assume. Sorry - thinking out loud. Good luck to those trying to get a refund and I hope this gives some of you insight.