ValuemaxCredit Card Fraud

1 Review updated:

After canceling my memberships with ValueMax and their sister company Shopping Essentials I left to live in Thailand for ten months. After returning to the states and going over my credit card statements I found these two companies had billed my account for over$375.00 I contacted both companies and they refunded one months charges. I contacted them again and they agreed to refund all charges they had made to my account. Its been over four months and they have still not honered their agreement to refund all those charges. I have all my statements from the bank and the emails sent to me by both companies and think all the victims should enter into a class action suit against these companies. Please tell me what you think. Send your comments to [protected] We have got to do something to stop this type of activity from these two companies.

Sort by: UpDate | Rating


  • Ch
      Aug 03, 2007
    Valuemax - Took money from my debit card without permission
    United States

    I have a prepaid Westurn Union Debit Master Card. Valuemax took $59.95, $1.00, and $1.00 with out my permission. Saving Smart took $1.00, and $1.00 without my permission. I never heard of them or used thier services. I called them and they told me I would get a subscription for $19.95 a year. I told them No and to put the money back in my Account. They Phished an old address I lived at 2 years ago. Valuemax refunded me $19.95 (subscription fee) and $1.00 back into my account, and Saving Smart $1.00 back. I called back Valuemax and told them they owed me $41.00. I called Saving Smart and told them they owed me $1.00. Both companies are the same company. They would not tell me how they got my card number, nor did Westurn Union. ValueMax and Saving Smart are frauds and thieves and need to be looked into for theft of Debit Card numbers and billing.

    0 Votes
  • I0
      Apr 12, 2008

    I agree totallt about these people saving smart and all of their other names!!! they have taken $282.85 from my debit card unauthorized by me...and are giving me the run around for my refund!! I never orderded any service from these people and I hope they get shut down Quickly! (that's after i get a refund!)

    0 Votes
  • Li
      Feb 28, 2009
    Valuemax - Unauthorized credit card charges
    United States

    I noticed that my account had been charged $19.95 to a company ValueMax listed [protected] CT. I called the number and spoke to Natalie #700001. When I inquired about the charge, she told me that I had enrolled in a membership as of August 2008 when I visited the website At the bottom was a box that if not unchecked would enroll me for a 7 day trail period, after which I would be charged monthly if I did not cancel it. I originally logged onto Intellis to purchase a product/service only; I never authorized a membership. When I called back, they repeated the same information as before. I told them that I did not see any e-mails confirming any charges, only the one from Intelius. I was told that a separate e-mail was sent out with the membership information and charges, which I did not find. They charged me what amounted to 7 unauthorized charges. I argued with them and they said that they would credit back 2 of the charges.
    I feel as though both these sites are connected in this and are involved in fraud. I intend to gather up the information and submit to the attorney general's office to look into. I also intend on contacting my bank. This sounds like a class action lawsuit to put a stop to this.

    0 Votes
  • Ms
      Apr 20, 2009
    Valuemax - Unauthorized charges to my ckg acct
    United States
    Phone: [protected]

    I just found out today(4-19-09) the day after my birthday that I am a victim of this madness!!! I mean come on ValueMax at lease buy us drinks and dinner before screwing us this way. I currently have an account with Bank of America who's name was mentioned in this scamm more times than I can count . If the bank has had prior complaints with this dumb a%& company why was there not a Big fat red flag put in place to forbidd ValueMax from creating further abuse to there clients unless they are willing participants? As of tomorrow morning at 8am I will be closing my joke of an acct with Bank of America since they clearly do not have my best interest at heart. And I intend to request all moneies back concerning insufficient funds that I may have acquired with in these past 4 months as well as all charges and full refund of money VM stole from me. Note I never even recieved mail of any sort from the bank or VM. I feel like a hooker who has pleased the john and did not even get paid after the main event.

    0 Votes
  • Ms
      Apr 20, 2009

    Very true!! But very disapointing

    0 Votes
  • Ol
      May 27, 2009
    Valuemax - Bank Charges
    United States

    My wife spoke with our bank, Bank of America and they said once an online business gets your credit card number, they can do just about anything they want with it. In order for the bank to take action, you have to file a complaint with the bank and it takes a long time to get resolved and usually results in re-isssuance of the credit card. Well I called Valuemax and they were very helpful. They are fully aware of the problem and will refund charges without a problem. They told me they bought Intellius, the company that ripped everyone off in the first place. When I first used Intellius, I was looking up a friend I couldn't find anywhere else. I paid the $19.95 supposedly one time fee and they found him for me. I had no idea it was going to be a monthly charge on my credit card.

    Therefore folks, it's very important if you do any online shopping, to check your bank statements (hard copy or online) monthly. Review it for unauthorized charges and if you
    see something fishy, be sure to ask everyone in your family if they charged anything online before lodging a complaint. The reason I use a credit card online is the fact they cannot clean out my checking account. They can only charge on my charge card which is protected 100% against unauthorized use. A debit card is not. DO NOT use debit cards online. Another way is to open a Pay Pal account and push some funds into that account and use it. More and more companies now are using Pay Pal and it's a snap. Just don't get sucked into their credit card deals. Don't spend more than you put in. Safer that way. I hope everyone get's their complaint with Intellius resolved. Valuemax was very helpful and believe me, embarassed that they are receiving so many complaints. Your complaint is against Intellius, NOT Valuemax.

    0 Votes
  • In
      Nov 02, 2009

    It sounds like you have accepted a third party company’s offer that is advertised on the Intelius website. If you no longer wish to be enrolled in that third party company’s service, please call [protected] Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you.

    0 Votes

Post your comment