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Stay way away! These guys are totally crooked! In April 2014, we purchased an engine for our boat from them and had it installed by a reputable mechanic. They failed to install a keeper ring on one of the pistons and it threw a rod 10 minutes of its first trial! The piston shattered and the block was destroyed as well. They refused to take the engine back and played all kinds of games on trying to void their so-called warranty. I had to buy another engine from another manufacturer and pay another $8, 000 to have the engine swapped a second time just to get running again. That is on top of the first $16, 000 invested!
They didn't stand behind their failure it at all and even refused to take it back. I tried using buyer protection from Visa, but they fought every step of the way and even lied to the Visa arbitrator about being willing to take it back and stand behind their product. It is now January 2015, and all I have for the frustration is a worthless $16, 000 half-ton paperweight! this is criminal...
First we would like to sincerely apologize for the bad experience you had with our company. It is our ultimate goal to ensure customer satisfaction with our products. We produce thousands of engines per year and pride ourselves in quality control based manufacturing processes.
If you have any questions please visit our website at usengineproduction.com or call our facility @[protected]. Thank you.