Top Dot Mortgage — Incompetent
I am a real estate agent in Odessa, Texas. A customer called me at the end of December, 2008, to see a home and told me he had been approved by TopDot in New Jersey. At first, I was very apprehensive because I do not like to use "internet" lenders. Ron sent me an approval letter, we negotiated the contract, and it went to the title company to start the process. Ron kept saying, "I CLOSE LOANS." My customer paid $500.00 cash for the appraisal and cash for the $800 survey. It was at that time that suddenly, no one at TopDot would call me or my customer back. I called to speak to the supervisor and Nick ? called me back and assured me that the loan would close. Well, that was the next to the last time I spoke with Nick. Ron would never call me back. After we went to another lender, Ron finally called and said that Nick had been fired, blah blah blah, and that he was sure we could close it. The new lender called me and said that TopDot had run my customer's credit about 20 times, trying to shop the note. Now, my customer is in credit repair due to the drop in their credit score because these idiots kept running his credit. The last time I tried to get in touch with TopDot, I was told that Ron had been fired, too. I'm pretty sure that my customer is going to file a complaint with the Savings & Loan Assn of New Jersey, FHA & possibly HUD, too. Be very careful, people. These people will RUIN your credit and then tell you everybody was fired--IF they will even answer the phone.