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i ordered the tiffany tag charm bracelet through this website and 2 days later i was charged...i did get an email of confirmation somewhat...basically with my shipping and billing info..but didnt get a tracking number like the website i sent an email to complain..then i got an email in return with a tracking number that gave me nothing! the tracking number showed nothing at all...14 days later i got my order only to find out it was nothing like the picture..the picture on the site looked nothing like the bracelet i received..and i double checked to see if they had sent me a different one on accident only to find that the bracelt they sent me wasnt even available on the site!!! TOTAL SCAM!!! i sent them an email to complain..lets see if i even get a response...


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  • Na
      8th of Oct, 2008 - Error in shipment and non-responsive customer service
    United States

    I have made an order almost two weeks ago and tried to contact company right after the order was done to confirm that they received the order and processing the shipment to the correct address since the address of shipment was different from the billling address.

    They ignored all my e-mails until they actually sent my order to the incorrect address and delayed it already by a few days. They are not responding to any of the questions and even provied an incorrect tracking number for the shipment.

    Their customer service is at Zero, and I am really considering to proceed with my credit card company to reverse the payment and find other ways to get the items of interest (as there are other web sites offering the same items).

    Very poor Customer Service and no real way to get in touch with anyone at the company.

    0 Votes
  • Ka
      10th of Dec, 2008 - no e-mail confirmation, no repsonse, unable to get onto website again
    Tiffany Jewelries

    I ordered from this company. I never received an e-mail confirmation. My credit card was charged within two days. Ten days later, I have not received my order, I have not been able to contact any one from this company and their website seems to be down. I will now make a complaint with my credit card company. I should have known better.

    0 Votes
  • So
      19th of Jan, 2009

    the EXACT same thing happened to me. now I am 130$ short. I don't know what to do. how can I get my money back. Thie sites should really be blocked and the guys who administrate them should pay for all this mess.

    0 Votes
  • Ro
      22nd of Jan, 2009

    I viewed this website and emailed them and asked if everything was real. They replied with yes everything is real. I ordered my bracelet and necklace when the merchandise arrived the product looked good, the bracelet needed to be fitted. I took it into Tiffany's they said the jewelry was a knock off. I emailed the online store there was no response and no number where I can contact them. I contacted Paypal they acted like they cared I disputed my transaction they assured me I was going to get taken care of. A couple days later I viewed my account and it was closed. PayPal was not going to cover this because it was pass 45 days after the transaction was made( I didn't know it was fake so I took a while to take the bracelet into the Tiffany's store). It might look good but its not and you wait to long your going to lose your money and end up paying double like I did. Take that extra step and go to the actual store.

    If there is something we can do about this please advise.


    0 Votes
  • Lu
      30th of Oct, 2009

    Same story from

    0 Votes
  • El
      3rd of Dec, 2009

    Last week (Tue 24th Nov) I placed an order with for 2 Tiffany charms, 2 days later they debited my account and sent a confirmation email, again with no tracking number.

    The product has not yet arrived, I have no tracking number. I am now really worried / furious that the goods are not real and they might not even come!!

    The site says it has a return policy, has anyone tried it?

    0 Votes
  • Ni
      4th of Dec, 2009

    Same story here! I made a purchase from Tiffany Collections on 23rd Nov and have not heard from them at all apart from an email which looks like a shipping/delivery tag. I have no tracking or Purchase ID number either. I found out today that as I thought the website is a fake and there products are pretty much worthless!

    However, if you paid by credit card you maybe in luck as your credit card company can dispute a purchase if you do not recieve your goods! If you do recieve your items then send them STRAIGHT BACK (unless your happy with them of course!) as the website does offer a 'Returns Policy'. Even if these people do not credit your account with your purchase, then your credit card company can see that you have made all efforts to make contact and shipped back your products. KEEP ALL EMAILS AND SHIPPING DETAILS/RETURN RECIEPTS!!! As they will need evidence of this.

    As it stands I will give it a week - 10 days and if nothing I will pursue further action! If I do receive my items, they will be goin straight back!


    Looks as if I'm gonna have to bite the bullet and not be a tight ###! lol!

    I hope too people do not get ripped off with this as it's such a scam and especially so close to Christmas.

    +1 Votes
  • Ja
      5th of Dec, 2009

    Tiffany collections are a complete utter con! We ordered from there nearly 2 months ago no ring and a fake tracking reference. After looking into this company we then found out it is a Asia based firm and the company they use for the shipping is ESM or EMS which is a Japanese shipping company that has never heard of the reference either. I think it is safe to say we will never recieve our purchases. My bank has changed my cards and the said they will TRY and investigate however because it is under £100.00 there is no guarantee. I have also just looked under the legal disclaimer what a load of rubbish I do urge you to read this as if I had looked at it before I would not have purchased. I would not hold out for your purchase, just change your cards immediatley. Hope this helps.

    0 Votes
  • Pu
      5th of Dec, 2009

    This is a scam, frankly I should have known better! Phoned my bank this morning and they confirmed that this is a fraud, indeed the police closed down the website yeaterday. However, you will notice that within hours (with a very slight change of web address) they are back up and running.

    If you too have been conned by these people there is the distinct possibillity that you will also be the victim of identity theft, please don't underestimate the serious nature of this. Contact your bank, close down the credit cards. Keep a very close eye on your accounts as these people will now have the ability to open further credit cards, loans WHICH YOU ARE LIABLE.

    0 Votes

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