Taxmasters / Will not refund money for services not rendered
On May 26th, 2009, I contacted TaxMasters regarding a tax problem I had with the State of Ct. After speaking at length with Corey McAllister, I agreed to have them represent me. I was told the charge was $2500 and I agreed to a 5-payment plan, deducting $500 from my checking account each month.
I never signed a contract, but did give my checking account information over the phone. The next day I decided to try to solve the problems myself and thought why give TaxMasters $2500, try and negotiate with the State of CT, which I was able to do. I then called and left e-mail messages cancelling my services with them.
I never got any return call or e-mail message. A few days later, I received a welcome e-mail from Toni Gillis. I then phoned her to state that I had sent a cancellation e-mail to Mr. McAllister. She told me to re-send my cancellation e-mail to her and she would take care of it. Nothing was ever done, and so far they have tried to withdraw $1000 from my checking account. They do not answer my phone calls or e-mail messages, although I always receive read receipts that they have received these messages.
I have hired an attorney to represent me and he sent them a letter July 18th stating that I want all my monies back or we will bring suit in a Connecticut court and seek damages undre the Connecticut Unfair Trade Practices Act. He CC's a copy to the Connecticut Attorney General's office.
How I wish I checked out TaxMasters under Google, as I find there are hundreds of other similiar complaints against them and a Class Action Law suit is pending in Texas. I would like to join that lawsuit, if there are non pending in Connecticut and file this complaint hoping to hear of similar complaints and perhaps information on pending lawsuits against this fraudulent company. They also advertise on MSNBC and CNN and I will be bring this information to their attention.
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