I called Mr. Cory McAllister Certified Tax Consultant™ on Thursday March 13, 2008. I told him that I was currently filing Form 656; which is an “Offer in Compromise", with the I.R.S. and that I only had 2 months to submit the form.
Mr. McAllister stated “no problem the first thing Tax Masters will do is contact the I.R.S. and put a freeze on my account and notify them that you have signed over power of attorney and that Tax Masters is representing you”.
Mr. McAllister also explained to me not to contact the I.R.S. He said TAX MASTERS will handle all correspondence with I.R.S. from this point forward. So, I leave it with Mr. McAllister and his staff (BAD MISTAKE).
On Wednesday, April 23, 2008 I received a call from my payroll manager saying she has just received a “Notice of Levy to Garnish Wages" by the I.R.S.
I called the I.R.S. on April 25, 2008 and got the lien garnishment lifted and it didn't cost me a dime. The I.R.S. told me all this could have been avoided with just one phone call asking for an extension. Mr. McAllister stated Tax Masters definitely called the I.R.S. to get tax information, but did not notify the I.R.S. that they were representing me.
All Mr. McAllister, Juanita or Celina (my assigned case workers, which are really file clerks) had to do was to call the I.R.S. office and let them know that Tax Masters is now representing me. Imagine that!
In fact, my payroll manager told me that when she called the I.R.S. they told her no one from Tax Masters has ever contacted the I.R.S. office. When I spoke with the I.R.S, I asked if any representative from Tax Masters has ever contacted them and they told me “NO". (I have names and badge numbers of I.R.S. agents).
Due to the fact that TAX MASTERS mislead, lied and has put me in a worse situation with the I.R.S. than I was before, I sent a certified letter requesting a “FULL REFUND" to be credited back to my credit card. When I called back and spoke with Mr. McAllister he told me Tax Masters never received any letter of cancellation. I told him that I sent it certified mail via U.S.P.S. with a Track & Confirm update, and signature of Tax Masters representative who signed for it.
Tax Masters has done absolutely nothing for me and I cannot imagine how they are still in business.
This company has an unsatisfactory report for a pattern of complaint activity regarding refunds and service. It is obvious that Tax Masters did nothing to help me and has not provided the service they claim and promise to do.
There are numerous complaints through the Houston BBB, independent blogs, and complaint boards that cite issues very similar to mine that people have had with Taxmasters. When you add it all up, many people have lost hundreds of thousands of dollars by contracting Tax Masters.
On December 4, 2008, I contacted my attorneys in California and their firm is looking into filing a class action lawsuit against Tax Masters - Patrick R. Cox and Fred Hackett.
If all goes well there will be TV and radio commercials announcing this notice.
I encourage all interested parties to join this class action lawsuit to hopefully put Patrick R. Cox, Fred V. Hackett and Alex Clamon of Tax Masters out of business and get our money back, and put an end to these predatory vultures who prey on people financially unable to fight back!
Agencies to file complaints against Tax Master:
* Texas State Board of Accountancy
* Join the class action lawsuit against Tax Masters
* Better Business Bureau of Houston
* State Attorney Generals Office
* Harris County Government
* Consumer Affairs Offices
* Texas bar Association
* File a Rip-off
* File a complaint with the office of Professional Responsibility at the IRS