The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Syndero Internet Career / Unauthorized use of credit info

1 United States Review updated:

I didn't authorize this lousy outfit to use my credit card info. I haven't received one thing from them and I want my account credited. My bank will receive a copy of this complaint. Amount charged $69.95 transaction date 09/20/07. Beware!

Sort by: UpDate | Rating

Comments

  • Ma
      23rd of Sep, 2007
    +1 Votes

    Who are these people?? How did they get my information.

  • An
      23rd of Sep, 2007
    0 Votes

    I would suggest that you also take a look at the other posting on here, it has alot of info about triclear's parent company Syndero, and thier contact info along with thier other products Onlingo, Dermitage, Internet Career Kit, and whatever else they are hiding behind.

    I had a similar situation with this company and after threatening them with my local Attorney Generals office here in Florida, the BBB, and filing a chargeback with my bank they finally agreed to refund my money.

    I would suggest that you dont stop with the CSR's, demand a supervisor or manager and if they still wont help you demand to go higher. All the names are on the Syndero web site of thier Board of Directors along with the founders of the company Brad Klaus and the VP of Customer Service listed as Corri Tanner.

    In my dealings I was able to get a direct number to her which is (707) 864-6194 and (707) 292-4434. I also found thier email addresses listed as ctanner@syndero.com and bklaus@syndero.com.

    Once I contacted Ms. Tanner she seemed willing to do anything to stop me from contacting the Board of Directors about the service (or lack there of) which I recevied from her department. She agreed to refund my account in full for 3 months worth of products and cancelled any further attempts to my card.

    I hope that this helps you! They cannot continue to get away with scamming peoples money!!!

  • Di
      31st of Oct, 2007
    +1 Votes

    Have you simply tried calling their Customer Service center at 888-315-6933 (then number listed on their web site? They offer a full 30 day refund. I read these complaints and was concerned- but then I just called them and they resolved my questions right away. Also, they answered the phone right away and were very easy to work with.

  • Jk
      7th of Nov, 2007
    +1 Votes

    I live in New York and was also charged mysteriously by this icareer kit thing. Is changing your bank account information enough? I cancelled my debit card and filed a report, anybody else in New York get scammed?

  • Ma
      14th of Nov, 2007
    0 Votes

    This thread right here has just helped me, mostly Dirk Skili's comment. I called the number, waited about 40 seconds to talk to a representative, and they cleared things up for me right away. Very nice!

  • Ki
      5th of Mar, 2008
    0 Votes

    This company, and other that requires you to pay before you can make any money, is a SCAM!! I ran into the same problem with them, but I unfortunately did not look at my credit card (I pay online) statement thouroughly, so I had to pay for one full month. That was a waste of $69.95 for this garbage that they told me that I had not cancelled, yet I had like 2 months ago. Now there is nothing I can do, since I have no proof.
    The great part is that 2 operators were rude with me and hung up on me!! The first one refused to answer my clear and direct question, and just kept repeating the same piece of information about February's bill, when I was asking about March's bill. I finally had to yell at him and tell him to shut up already so he could listen to my question. He hung up on me when I requested to speak to his supervisor.
    The second was some b**** Ashanti Operator ID# 130 who got very rude with me once she realized that I had cancelled my account. She was trying to get off the phone, so I asked her to hold on and please confirm that all the information that I have is correct so that I can be sure that I would not be charged any further. She said "No, I can't spend any more time with you." And I was like, what??? I told her yes she will to make sure I have the right confirmation number and information that I need in case they bill me again and I have to deal with this again. She then proceeded to tell me that they don't give confirmation numbers, though I was staring at mine right there in the cancellation email that they sent to me. So she quickly says "well then what am I sitting here with you on the phone for?" I had to speak to her like she was 3 and explain that she just mentioned I would receive an email stating my refund, and all I have is the confirmation email so I need to make sure everything is ok before I assume it is and wind up with another charge. She got very rude with me, so I asked for her supervisor and guess what? She said that she is the supervisor, thanked me, and hung up on me. DO NOT WASTE YOUR MONEY ON THIS CRAP! CHANCES ARE YOU DON'T HAVE MONEY TO WASTE IF YOU ARE LOOKING TO DO THIS TYPE OF STUFF, SO PLEASE DON'T WASTE YOUR MONEY ON THESE SCAMS. THEY NEVER NEVER NEVER WORK EXCEPT FOR THE PEOPLE WHO ARE SELLING THEM TO PEOPLE LIKE US WHO WANT TO DO SOME LEGITIMATE WORK FROM HOME.

  • Ka
      10th of Mar, 2008
    +1 Votes

    The same happened to me and the operator was extremely rude and condescending. I have reported it to the BBB in the area the company is located and am still in process. I would suggest that anyone who has been scammed by these people contact the BBB just so they get a record and hopefully clean up their act.

  • Gr
      3rd of Apr, 2008
    +1 Votes

    That company, stole over $800. from my daughters bank account. She is young and she filed a police report, contacted her bank, and followed the rules and this scam company will still not refund her money. we cannot figure out how this company got her debit card number in the first plasce. It is all a mystery. She is young and has an infant to care for, her husband is agitated to say the least as it was his card info they got somehow. I am going to get her money back one way or the other. This is BS. Does anyone know of a sure plan that eorks for getting stolen money back from this bogus company? Thanks for any help.

  • An
      26th of Aug, 2008
    +1 Votes

    YES, I agree I found out almost a year later through a E-mail from my bank that this money was being taken but there location was never the same every month! Talked to the VP myself was PROMISED FULL REINBURSTMENT BUT 6 MONTHS LATER NOTHING!!!

  • Sm
      19th of Sep, 2008
    +1 Votes

    I have been charged 69.95 dollars twice by the internet carrer kit and i certainly did not give them the permission to do so. This is making me so nervous. Is there any way I could get my money back? I hate these people.

  • Ju
      28th of Feb, 2009
    0 Votes

    Email addressess for Syndero.
    ctanner@syndero.com
    bklaus@syndero.com.
    info@syndero.com
    cmorris@syndero.com
    bizdev@syndero.com
    dellis@syndero.com

    Board of Directors:
    Mark Konetchy, My SQL DBA
    Buck Antestenis, VP Marketing
    Livia Toanca, Director of Operations
    Dave Lukrich, SVP, Customer Acquisition/Co-Founder
    Matthew Stern, Media Director

  • Ap
      1st of May, 2009
    +1 Votes

    These Jerks did the $3.95 on 3/25 and $69.95 on 4/13 and again on 4/27. thanks for the email addresses & phone #s. What I really want is their addresses so I can go visit them in person as Ionly live an hour away if its true where it leads so far. I will contact Att. Gen. Jerry Brown and & on your side before I go and kick some butt, thats what I want to do. I feel that a butt kicking is the only thing these jerks get.

  • Om
      15th of Oct, 2009
    0 Votes

    I have been charged $79.95 a month from this company for the past 6 months. I never received anything from them except charges to my account on the 13th of every month. Unreal! I tried to call many of the numbers I have seen lisetd here with no luck. When I did reach an individual, he stated that they were a machine shop!! WT[censored] I had to freeze my account and cancel my card in order to stop further charges. I filed a dispute with my bank which hopefully will get me somewhere with this scam. Out of pure deperation I called the 800-591-2452 number and got a hold of an agent named Susan. Agent ID 118. She cancelled my so called "account" with them and sent me a cancellation email that states the following:

    Your Web Site status has been changed to Cancelled .

    Cancelled status means that your website is no longer accessible. As long as your website is in Cancelled status, you will not be charged service fees.

    We will see if this works. Doubtfull. She also stated that I should be getting a $79.95 refund credit to my account in 5 to 7 days. I will be lucky to even get that back. These guys are dirtbags and need to be taught a lesson.

Post your comment