This company, and other that requires you to pay before you can make any money, is a SCAM!! I ran into the same problem with them, but I unfortunately did not look at my credit card (I pay online) statement thouroughly, so I had to pay for one full month. That was a waste of $69.95 for this garbage that they told me that I had not cancelled, yet I had like 2 months ago. Now there is nothing I can do, since I have no proof.
The great part is that 2 operators were rude with me and hung up on me!! The first one refused to answer my clear and direct question, and just kept repeating the same piece of information about February's bill, when I was asking about March's bill. I finally had to yell at him and tell him to shut up already so he could listen to my question. He hung up on me when I requested to speak to his supervisor.
The second was some b**** Ashanti Operator ID# 130 who got very rude with me once she realized that I had cancelled my account. She was trying to get off the phone, so I asked her to hold on and please confirm that all the information that I have is correct so that I can be sure that I would not be charged any further. She said "No, I can't spend any more time with you." And I was like, what??? I told her yes she will to make sure I have the right confirmation number and information that I need in case they bill me again and I have to deal with this again. She then proceeded to tell me that they don't give confirmation numbers, though I was staring at mine right there in the cancellation email that they sent to me. So she quickly says "well then what am I sitting here with you on the phone for?" I had to speak to her like she was 3 and explain that she just mentioned I would receive an email stating my refund, and all I have is the confirmation email so I need to make sure everything is ok before I assume it is and wind up with another charge. She got very rude with me, so I asked for her supervisor and guess what? She said that she is the supervisor, thanked me, and hung up on me. DO NOT WASTE YOUR MONEY ON THIS CRAP! CHANCES ARE YOU DON'T HAVE MONEY TO WASTE IF YOU ARE LOOKING TO DO THIS TYPE OF STUFF, SO PLEASE DON'T WASTE YOUR MONEY ON THESE SCAMS. THEY NEVER NEVER NEVER WORK EXCEPT FOR THE PEOPLE WHO ARE SELLING THEM TO PEOPLE LIKE US WHO WANT TO DO SOME LEGITIMATE WORK FROM HOME.