Superstore Windermere Edmonton, Alberta / Pharmacy Customer Service
I went to the doctor to get a prescription and was asked if I was allergic to anything. I did not write down what I was allergic to and asked if it was on my medical record. The doctor said that it was and wrote me a prescription. I go to the Windermere Superstore Pharmacy in Edmonton, Alberta to drop off the prescription. The pharmacist asks if I am allergic to anything and I reply that it is on my medical record. The pharmacist responds that the customer is responsible to know what they are allergic to. She was very condesending and blamed me for the whole situation. I just wanted to know whether I had access to all my medical records and the pharmacist kept on blaming me. She was not transparent about the process.