Superstore Windermere Edmonton, Alberta / Pharmacy Customer Service

1 Edmonton, AB, Canada Review updated:

I went to the doctor to get a prescription and was asked if I was allergic to anything. I did not write down what I was allergic to and asked if it was on my medical record. The doctor said that it was and wrote me a prescription. I go to the Windermere Superstore Pharmacy in Edmonton, Alberta to drop off the prescription. The pharmacist asks if I am allergic to anything and I reply that it is on my medical record. The pharmacist responds that the customer is responsible to know what they are allergic to. She was very condesending and blamed me for the whole situation. I just wanted to know whether I had access to all my medical records and the pharmacist kept on blaming me. She was not transparent about the process.

Jan 01, 2016
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  • St
      Jan 06, 2016

    totally understand what you ve been through with this kind of service at this pharmacy location. I have a very similar experience. I went there asking question and she was blaming me for soooooooooooo long time and said ''do not expect me to know everything!!'' with very bad attitude and loud tone of voice and her face whatsoever no smile at all. Name starting with FI

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