Stair Warehouse / Bait and Switch
Ordered item from them, received incorrect item and had to send it back. Was charged a 30% restocking fee plus lost my money to send item back, not to mention my original shipping fees. If I simply didn't want the item, I'd be okay with this but Stairwarehouse made the error and basically stole money from me. I'd like to know how many other customers they have done this to.