SOS Protect / Bad service
I met a consultant outside a absa bank in February and she insisted on talking to me, and she started asking me about my personal details and then I informed her that there is no way I'm giving my details and she ask me to sign so that she can show her supervisors that she talk to me. I only gave her my name and mobile number and she also assured me that should I decide to take the policy a call centre agent will contact me and will explain everything to me as she and others on the street are only trained on the basic stuff. Their call centre phone me only at the beginning of this month after debiting my account for the 7th times, is then that i realise that they debited my money. Then i phoned their office, they said i must made police affidavit to cancel and to get my money back, I sent those affidavit and now they said they can cancel their frundulent activity, but they can't refund me. Please help.