SUBMIT A COMPLAINT / Third party seller

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I had a very bad experience with Silverspeck. I was thinking that I was buying from Walmart but actually I made my purchase via this third party seller called Silverspeck.
When I received my item I was not satisfied with the quality and contacted Walmart and they said that they had nothing to do with my order and only then I realized that I was dealing with Silverspeck. I contacted them and they offered me a refund but said that I have to send the necklace back at my own expense. I did that and since then Silverspeck stopped replying. I have no idea what is going on or what should I do now. They still have my money and I don't know how to get it back!

Mar 16, 2017

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