A rep came by my house while I was at work and convinced my pregnant wife to purchase this agreement. She was under the impression that the installers were going to come back in a week to make sure we still wanted the system. If we didn't, they would remove it. They never came. About 2 months after they installed the system, I called and tried to cancel. They said I couldn't and explained their rules, which although are stated in the contact, are not fair to the customer. I don't understand how they can hold me accountable for something I didn't sign for. After that, I cancelled my credit card and sent them a letter asking them to please cancel my service. Along with the letter I mailed them their equipment. Now I have a fist size whole in my drywall. After a few weeks I recieved a voicemail from Security Networks explaining that I couldn't cancel. They didn't attempt to re-install the system, but they did continue to bill me for about 4 months. I, of course, did not pay, since I was not using their service. Now almost a year later, I got a notice from a collections agency saying I owe $3, 000 for a service I tried out for two months (I believe I paid $50 for three months before I cancelled my credit card) . They continued by saying if I didn't pay they were going to encourage Security Networks to hire one of their lawyers and they were going to sew me and, if it came to that, I would be responsible for the court and attorney fees.
I refuse to pay for a service I do not need or want.. Does anyone have any advice?