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Saugerties Furniture Mart / Behavior of sales staff/owner

1 Main StSaugerties, NY, United States

I recently went to Saugerties Furniture Mart to look for a nightstand. I found one that had a pretty good chip in it. It was marked $200. I asked Russell, the owner if that was the best price. He told me I shouldn't be in a furniture store. I should shop in Target, etc... I always thought furniture shopping was like car shopping, there is some room for negotiation. Needless to say, I left the store. Continued my search for the piece at other stores but no luck. I decided to suck it up and go back to Saugerties to buy the piece. I was yet insulted and abused by Russell's son. Talk about customer service or lack of. I would highly advise you to stay away from this store unless of course you want to be abused.


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