Roland Tar cc/Trippleweave Construction / Tar Mac that was done at poor quality
To whom it may concern,
On the 10/10/2012 I had a company Roland Tar Surfaces cc/ Tripple Weave Construction tar mac my premises. The job was done to the poorest quality as it was done in a hurry. When I complained the project manager Alex Mareya which was on the site told me that is what I paid for. He had agreed to do the job at R9 200 & is now telling me the initial quote was R16 000 & that he did me favour. He said the job has a 5 year warranty & it has only been a few days & now there are cracks & he refuses to sort it out. The tar surface is not evenly compacted & when I called Alex to inform him he says there’s nothing he can do that’s what I paid for.
I feel this is not a quality job they done & has to be rectified.
Please if this is not the correct place to lodge a complaint please can refer me to the relevant department.