Rob Bilt / poor workmanship and won't stand behind their own guarantee and standards
I had a 40'x90' pole barn built by Rob-Bilt in August of 2008. According to Rob Bilt, thier buildings can withstand winds up to 90 mph. Also according to Rob Bilt, they place their posts 3' into the ground and sometimes even deeper. Here's my problem. We had sotrms last night with high winds up to 70 mph. Their building did not withstand these winds. The entire building was uprooted and thrown into nearby timber in several piles and pieces. The posts did not shear off, but were pulled directly out of the ground. When I measured, and took pictures, of the the markings on each post to see how deep the were really in the ground, they were only 2'-7" in the ground. Any decent contractor could tell you this is by far not deep enough. So I contacted Rob-Bilt almost immediately. I spoke with Jan at the company and then also the owner Melissa. Melissa only talked to me after being told several times that the owner didn't want to hear my story. Neither Jan nor Melissa even made an attempt to help me out. All they said was that it was an act of God and they were not responsible. They flat out told me they would not help me out and that I was on my own. I then reminded them of their standard of posts 3' into ground and they never addressed that until the very end of the third phone call when they told me that that was plenty deep...obviously not!!! I also remnded them that they had just told me that their building could withstand winds up to 90 mph...once again...obviously not. Melissa actually flat out lied to me when she told me that she had gotten a weather report of buildings down in our entire area from the massive storm from the Gilson Police Department. Two lies actually. One. There is no Gilson Police Department! Two. There is not one building down. Not one. Other than my Rob-Bilt building of course. Trees and branches yes...buildings, no...not one! Both Jan and Melissa were very rude to me in each phone call and one had one goal. To get out of their responsibility. If this is how a company that gladly cashed my $22, 895 check last year treats people, please do yourself a favor and NEVER hire Rob Bilt, NEVER!!! I have now contacted an attorney and hopefully he'll go after them tooth, fang and claw. Oh, they also hung up on me the last time and said they didn't want to hear from me anymore.