Plymouth Michigan Post Office / Lousy service - delivery, box mail & counter
The Plymouth Michigan Post Office (48170) has to be one of the worst in this country!!! If it were a private, 'for profit' entity it would have closed its doors a long time ago.
For TWENTY YEARS I've had to deal with Counter Clerks with bad attitudes (not all but enough to be significant), really really really slow mail deliver, really really long lines just about any time of every day, ineffective post masters, etc etc etc. Even my home carrier admitted that he has a hard time reading numbers; 'they all look the same' (his exact words).
Due to the really LOUSY (mis) delivery on my route (and verbal threats by my carrier when I complained) I pay $$$$ for a PO Box. Advertised by the USPS as a quicker and safer way to receive mail - yeah right!! If my mail isn't sorted into the wrong box then I'm getting someone else's mail. It shouldn't take 27 days for a #10 business sized envelope to be mailed from Florida to Michigan. The same day I finally received that letter (actually a business invoice with payment from a customer) an envelope was delivered to me that was mailed 7 days prior from a nearby town (10 miles away). The common denominator in the slow delivery of these two items - the PLYMOUTH MICHIGAN POST OFFICE!!!
In the past I have experienced harassment and mail tampering by USPS Postal Employees. The POOM (Post Office Operations Manager), the Post Master and other local Admin were of no help until I contacted someone from the head office of the Great Lakes Region. He came from Chicago especially to address my problems. Amazing how my mail service improved overnight!!! Trackable packages that were being received by the Penniman Station @ 10am and were not being put into my box until late afternoon now suddenly were being delivered in a timely manner.
Lately again, I've noticed a downslide of even-worse-then-normally-bad service to the point that I'm not being notified of the receipt of larger packages, bad mail sorting as explained above but today was a winner; for some reason my key wouldn't open my PO Box. Tomorrow I'm filing a complaint with the City Police - this is B.S.!!! I asked both counter clerks (including the recipient/cause of my most recent complaints) why the box wouldn't open and neither could answer why - no past due fees, etc. Interesting - I'm going back as soon as they open in the a.m. - we'll see what I find. I'm also contacting the Great Lakes Region office again tomorrow. Enough is enough!!! In this perfectly lousy economy I NEED to receive my mail and now have to put up with the lousy service & retaliatory actions by lazy, stupid postal employees.
*** When I did receive someone else's mail last week I took the opportunity to contact them. The person I spoke with was not surprised that several pieces of her mail was mis-sorted into my box; she's experienced a lot of mail delivery problems - packages never delivered to her and returned to sender, very very slow delivery, items never received, etc. And when she spoke to the Post Master she was told the same thing he told me 'NO ONE ELSE IS COMPLAINING'. Ha ha ha ha ha - then why is the main post office voice mail always full?!?!