Park Royal / Your luck depends on your action!
I am getting e-mails from many who have signed contracts for vacation packages while at Park Royal Resorts in Mexico and other places. Park Royal vacation destinations are generally good, but they will try to get you to go to presentations. SAY NO!! People who attend are offered deals too good to be true, and unfortunately after signing and getting home find out what a scam it was. Here are some of the answers I have given:
There are no "class action suits" in Mexico. The best recourse is to research the Internet, make copies of other testimonies with similar experience. Fie with PROFECO, the Mexican agency assigned to these problems. The sooner the greater the chance for them to do something. Also, if your contract did not have the notification of the Mexican law five day cancellation period send a copy of that law (you can find information about this on the Internet) with your contract to your credit card company. Use the other peoples testimonies as support to demonstrate a pattern of misrepresentation, and fraud with your own documentation to support your situation. Join the support group through Yahoo groups about Royal Holiday to keep informed of other members' results. There are many positive outcomes, where people get the money back. The important thing is as soon as you are aware you are in this mess act. If you act fast the credit card company does help. If you don't PROFECO had helped many, but that takes close to a year. If you wait for over a year, because you kept trying to use this, and it took you longer to find out this is a scam (not your fault) PROFECO might not take the case. Then you have to demonstrate that Royal Holiday did not provide the services and still push your credit card.
Remember, you are not alone. Don't give up hope, use the help and advice from others who have been successful to beat the scam to strengthen your resolve to fight for yourself.
Your luck depends on your action.