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New York Health and Racquet Club (NYHRC) / Lied about Membership

1 New York, NY, United States Review updated:
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When I wanted to get out of my membership, I was told specifically that I could pay on a monthly cycle and cancel at any time. I asked specifically if I could do this, at which time I was given something to sign and rushed through the process in order to get the "pay as you go" rate. When I called to try to cancel my membership, I was told that I had signed a one year contract and I would continue to be billed on the monthly cycle. This is complete fraud and I want everyone to be aware of these kind of "monthly contracts" NYHRC will claim to provide.

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Comments

  • Tr
      7th of May, 2010
    0 Votes

    New York Health and Racquet Club's fraudulent business practices regarding memberships continue to plaque New Yorkers. Any member who has been baited and switched into a month to month contract, only to be told hat indeed they did not sign a month to month contract should contact the Attorney General's office and seek an attorney themselves to stop this company from preying on any more New Yorkers. There are many other good, and honest gyms out there who don't lie and cheat to get you into their club only to threaten you with a collection agency month after you have legitimately resigned. File complaints, write letters and let them know you are "mad as hell and you are not going to take it any more!"
    Buyer be ware don't join this club.

  • Ms
      14th of Dec, 2010
    0 Votes

    When you place your membership on hold they still charge you. This has happened to my girlfriend and I every single time, every! They will do everything not to pay you back too. We had month-to-month contracts too. We have now put a payment freeze on our credit cards. Make sure you check your statements carefully! And NEVER take their word for it, get everything in writing, if you want to continue with them.

  • Bl
      5th of Feb, 2011
    0 Votes

    Individual Mistake1. Read what you sign and initial. If you really cared about making a commitment at the gym and using a buiness/service then take the time to read the fine print, don't be lazy.
    Member Mistake1. Always ask for a manager. If you have a question, don't voice it to the women working in the bathroom or the receptionist. Ask to speak to a manager, introduce yourself, and then voice your opinion.
    Member Mistake2.Do not expect to be cheated out of something once you have signed up on using a service(Read Individual Mistake)

    NYHRC does not cheat people out of there money. If you want to say there is a lot of fine print, legal MBJB, then don't sign up for it. NYHRC has a responsibility to let you know what you sign up for and all the services and amenities it provides. Granted there is a lot of things to know but its not just a" gym" its a health club where busy new yorkers and non-new yorkers go workout, relax, meet people, and enjoy.

  • Si
      14th of Apr, 2011
    0 Votes

    I signed for a month to month contract and when I move to the west coast, they kept charging me, when I called to cancell, they said that they have cancelled and it would take a month so I agreed. So they kept charging me month after month. Even when I told AMEX to freeze their charges, they seems to be able to bypass the freeze. Now here's an interesting twist, after fiinally writing them a cancellation letter sent via registered mail, now NYHRC sent a 6 months worth of bill through a collection agency. This is just too much. After being away from NYC since December of 2009, I shouldn't be charge for a membership I am not using. Even though I called them several times to cancel.

  • Up
      19th of Aug, 2012
    0 Votes

    It's a shame that the HRC has turned into an friendly place to work out as well as deal with in general. The Manuchurian family still owns the clubs as well as the Real Estate that the clubs are in, but have turned over management to Howard Brodsky, who is a miserable human being that tries to get away with as much as he can--IF YOU LET HIM. I suggest taking any complaints to THE ATTORNEY GENERAL, PUBLIC ADVOCATE & NY1 on your side. Your nonsense will stop--as did mine.

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