MorEnergy / hotwater tank rental
Well we got taken. "MorEnergy" aka Enbridge Gas aka Direct Energy
We were told that Mor Energy was working in co-operation with the
Hydro distributors ( in our case Wasaga Distribution ) to replace their
old hotwater heaters. The one they would sell us on a monthly rental/
payment to own plan would be much more energy efficient and save us
money in the long run etc. They would remove the old tank on behalf
of Wasaga Distribution and notify them of the change over.
I expected in the next few weeks to get a bill from MorEnergy for the
agreed upon monthly fee. Instead I recieved my Enbridge Gas bill with
an amount for the hot water heater on it!
Meanwhile my Wasaga Distribution bill continued to come in showing
my hotwater tank heater rental amount of $11.00. I assumed this was
just an oversight and would be cleared up soon. When this did not happen
I contacted Wasaga Dist. and was informed that this was a scam that has
been carried out over and over again in the area. They said as far as they
are concerned we still have the tank and so must pay for its rental.
We have been told by MorEnergy that to buy out on our tank will cost us
Can anyone help me???