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CB Travel and Vacations Review of Mexico Paradise Getaway (formpg.com)
Mexico Paradise Getaway (formpg.com)

Mexico Paradise Getaway (formpg.com) review: Fraud, Service/Product not delivered 2

L
Author of the review
3:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I received a promotion from Mexico Paradise Getaway after purchasing my Travel Package from Southern Journeys of Texas, Ft. Worth for the planwithtan.com package (Travel Advantage Network). I submitted my form on October 4, 2008. It is now 12/6/2010 and I still have not received any information of my travel. All of my dates have been missed and I have been contacted them several times for an update. After waiting so long, I am now to the point to where I only want my $100 refund back and I still could not reach anyone that would process that. Everytime I called, the personel would say they cannot give refund and direct me to a voicemail that no one would answer or call back. I have submitted my ticket through formpg.com to get my refund and each time they would close it and ask me to call the office to resolve. This business is a big FRAUD. Poor customer service and lack of communication. This business scam should definitely get shut down!

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Magic touch
Eucha, US
Jun 07, 2014 1:32 pm EDT

Presentation very confusing. Speaker both of them spoke way to fast. Felt like I was put in a herd of buffalo and just pushed thru. When I told them I don't understand a few things salesmen was more confused then I was. If u gonna sell something know your product and info about what u are selling. Do not recommend beware!

Sj.Hollie
Sj.Hollie
Metairie, US
Jun 05, 2012 2:50 pm EDT

If you purchased you plan through Southern Journeys you should have contacted member services at [protected].