Mark Petroff Center / Surgery Mistakes and Nightmare
Be very careful if you consider using Dr. Petroff. Behind the fancy office is a doctor who I found cares very little about his patient
or any damage he may caused. I went in for a touch-up and came out with serious problems. The hardest part wasn't just the mistakes it was when I found him to be completely lacking in ethics and intergrity.
NOSE NOW DEFORMED: A minor beauty change turned into major deformities. I now have a nose that 'hangs off' the side, a crooked bridge and an airway that is blocked off because he collapsed the inside of the nose. This was caused by the way he actually performed the surgery not by any accident or problem with healing; so be very very careful with this man.
EAR REMOVED: The problem was not just in his technique. He only sees you once for 10-20 minutes and then has his assistants 'handle' everything else. He seems to 'forget' because he is so busy and doesn't remember what was discussed or the procedures. Without permission or consent, he removed a chunk of my ear to 'harvest cartilage' after specifically being told 'No' he KNOWINGLY did it anyway. My consistant experience is the Dr. Petroff seems to feel that HIS opinion is more important than the patient's concent.
WRONG PROCEDURE:He also did the wrong incisions in a endoscopic browlift which were supposed to be 'very small' tiny 1' scars but he opened up my entire profile on both sides. He cut me open like a watermelon and left me with scars that are throughout my entire head and highly visable. It ended up he may have misread the notes and attempted a FACE-LIFT! The paper where he marked the incision sites also suddenly 'disappeared' from the file. The very paper which showed he did the wrong surgery. He or someone in the office was was so busy covering up what he had done that didn't even try to just fix the damage.
When confronted with the problems he became defensive and refused to admit anything was wrong. Worse, after he took almost $14, 000, He refused to help correct any part of it and the only thing he seemed to want was for me to just go away and didn't care how I looked coming out of his office.
I tried working with him on every level to solve this problem, just asking that he correct the damage and to please at least fix the nose so I could breath again. Let me be very clear, I wasn't asking for damages or even a full refund. I only asked him to help fix the damage he did; Dr. Petroff refused to fix the nose to make it breathable, then refused to talk to me or even refund just enough money for the another doctor to do it. No matter how nice, compromising or direct I tried to be; Dr. Petroff effectively told me to go 'sue' him and never even offered a solution. It was heartbreaking to have someone you trusted betray you that deeply. A mistake is one thing, but what he did was much worse.
The reason this doctor shows 'No complaints' is the Oregon Medical Board actually does not list the complaints and in fact, goes to great lengths to make it appear the Doctor has a clean record so unless there is medical malpractice lawsuit has been won (which most people who go in for plastic surgery are too embarassed to do) there will be no complaints. I am not the only person who has had a problem with Dr. Petroff and his actions. Dr. Petroff HAS had complaints filed against him, they just aren't shown.