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Live4Support / Bad service.

1 United States Review updated:

For months, the announcement would pop up on my screen that my service "stands cancelled" and to reinstate it, I was to contact Live4Support. No other means of contact was indicated except the phone number. I called and paid for subscription. I soon discovered it was the usual to be put on hold for 20 or 30 minutes and therefore being charged accordingly. Bad service.

Gi
Apr 20, 2013
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Comments

  • Li
      May 26, 2013

    Dear Customer:

    Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
    We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.
    Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
    Thank you again for bringing these matters to our attention.
    Sincerely,

    Vishal Singh
    Manager @ Live4Support
    Email : [protected]@hotmail.com
    Toll Free No. 888-666-6459

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