Liheap / Bad service
I am about to lose my elect. I called Progress for help and they gave me this number [protected]...they said they at times can cover the full bill or at least make a partial payment...I thought great, so I called on Mon. and a recording stated they only accept appointments on Mon. Wed and Fri. 8:30am to 4:30pm and if that recording is reached before 4:30pm the appts. are filled up...so on Wed. (today) I started calling on 8:30am and reached a single ring and then a busy signal came up, I called them non stop until 11:30 am..only to receive a single ring and then a busy single the last call I made at 11:30am I received that same message, ###! They did not fill up the appts. for that day..how cruel is it to offer a helping hand then snatch it back just as I held out my hand?? There is no other number nor a website to reach these people.. I have a choice pay my elect, rent and house ins. or eat?? guess I'll be hungry for two weeks..THANKS FOR NOTHING!!