Menu
Write a review
File a complaint
CB Jewelry and Watches Kendra Scott 3111 W Chandler Blvd № 1208, Chandler, AZ, 85226, US
Kendra Scott company logo
Kendra Scott
reviews & complaints
Kendra Scott company logo

Kendra Scott

3111 W Chandler Blvd № 1208, Chandler, AZ, 85226, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 6:00 pm
ComplaintsBoard
F
10:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kendra Scott - tarnished necklace

I bought my first necklace from your company about 3 months ago. Today I went to buy a ring to match it. When I got home I compared the two and the stones don't even match anymore. The necklace has tarnished to the point I don't even want to wear it anymore. The stone just looks dull and dingy and dirty. Is this typical wear for your jewelery? If that's the case then I will no longer continue to do business with kendra scott. I really love the companies designs and have enjoyed the necklace. But spending $70 for three months worth of wear is not worth it. Please let me know if there's anything that can be done.

Read full complaint
View 0 more photos
Hide full review
ComplaintsBoard
M
7:34 pm EDT

Kendra Scott - overall customer service

My wife and I visited the Kendra Scott Jewelry store in Chandler Fashion Center (Chandler, AZ) today. Although the jewelry was beautiful and we wanted to purchase a pair of earrings for our daughter, we were never greeted by an associate or welcomed into the store. After 5-7 minutes, my wife and I turned around and left. Please do better to make your customers feel welcomed and appreciated for visiting. You never know where your customers come from financially.

Read full complaint and 1 comment
Hide full review
1 comment
Add a comment
T
T
Tinab512
Pflugerville, US
Send a message
Aug 02, 2018 11:11 pm EDT

Happened to me today also. Horrible customer service. She gets pretty girls with attitudes.