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My friend ordered nail polishes, skin care products and makeup accessories from the website www.keepbeautiful.ca. She was really disappointed, ‘coz she got only half of the order and no idea where the remaining stuff was left. She sent emails to the seller, but he ignored her and no idea what to do now. This company is full of liars and scammers, and maybe there are other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.
Learn from my mistake. Fooled by slick website. Charged my card immediately. 2 weeks later, automated email…no stock available yet. No estimated ship date. 3 weeks later, no further updates. Phone # goes straight to pre-recorded message: not taking any calls, fill in a form on website. Submitted online form asking for status update and to cancel and refund if they don't know when it will ship. No response. Live Chat is only there to sell you on more stuff, no info about my order. Sorry, fill in an online form if you have questions. 4 weeks later and 5 attempts to get a status update through phone, online form, live chat…..finally a rep calls. No stock, how about we send you something cheaper and refund the difference. No thanks, never again. Rep then has the gall to say may not be able to refund me since I've contacted my credit card company. Really? You want me to withdraw my complaint to the credit card company? So shady.