Karvy Private Wealth / Pathetic Service
Completely unexpected and horrible service from an established name like Karvy . STAY AWAY
One of my friends recommended Karvy to me and I started a basic financial investment and was quite satisfied with the service. Encouraged, I subscribed to a paid fee based Comprehensive Financial Planning.
That was the beginning of my woes.
Forget regular updates, updates came after repeated calls and days of waiting and even then were full of errors.
My plan came in approx.45 days, 5 SIPs(any broker gets this done max. within a week) took another month to set up. In March, I am still waiting for an update. The promised quarterly review is FAR away.
What is most astounding is that I have written to the Head-HNI Services(there is no customer service contact or no. on the website, I don't think anybody even knows such a term in Karvy) and while he wrote back saying that he will look into the matter, that was the last I head from him.
If you are looking for a Wealth Mgmt OR PMS Or financial planning or any related product - KARVY is one place where NOT to take it from.
And yes I have complete mail trails of all exchanges.
I would also like to know whether there are other people like me .