JPB Contractors, INC / Horrible Customer Service after Sale
We had a fiberglass "Leisure Pool" installed last year by John Buchler of JPB Fiberglass Pools / JPB Contractors. It took quite a while for completion, so basically JPB just ended up closing the pool last year. During the closing last year and when JPB, opened the pool this year the two caps above the six jets never sealed and constantly leak. Also, the lights in our pool are completely filled with water and algae.
Since then we have been calling and emailing both John and Nancy Buchler and individuals at “Leisure Pools USA”. Nancy Buchler has stated several times they appreciate our patience (it has been over three months), but has done nothing. The jet caps have been leaking all over our new cement decking, causing, mud, algae, looking horrible. It is self-explanatory why we are not comfortable swimming in water- filled “electric” lights. We have not had one day since our pool was installed and after tens of thousands of dollars spent without us begging to have what was promised to us completed. Since there is no longer any money involved John Buchler / JPB Fiberglass Pools / JPB Contractors do not care about us at all. We will not be dropping this matter until we are treated fairly.