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Ivy Tech Community College of Indiana
Ivy Tech Community College of Indiana Customer Service Phone, Email, Contacts

Ivy Tech Community College of Indiana
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2.0 16 Reviews

Ivy Tech Community College of Indiana Complaints Summary

4 Resolved
12 Unresolved
Our verdict: When using services from Ivy Tech Community College of Indiana with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Ivy Tech Community College of Indiana reviews & complaints 16

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12:36 pm EDT

Ivy Tech Community College of Indiana Stay away from this school!! It's nothing but a joke!!

I started attending this school in 1998 while raising my 4-year-old son by myself and working a full-time job. I had to change my major more than 7 times because the classes I needed to take were never available to me because also had to work a full-time job. In 2016 I finally graduated with three associate degrees in the medical field and while I have interviewed over the years with several medical offices and hospitals, I was never hired by any of them. My college education from this school meant nothing to them! Over the years my debt has accumulated interest with a total indebtedness now of $70,000 dollars. Save yourself a lot of money and time and receive training on the job. Don't ever think college is the answer. Especially if you're thinking of attending a little crackpot school like Ivy Tech. It's just another way to trap you to keep you in debt! STAY CLEAR OF THIS SCHOOL!

Claimed loss: 70,000.00

Desired outcome: REFUND!!

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5:31 pm EDT
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Ivy Tech Community College of Indiana Non-attendance policy/forced withdrawal

I am an adult student who had taken a dual credit course in high school, and did not like the grade I got so I wanted to take it again when I went back to school 6 years later. I currently have a 3.94 GPA at my school, and wanted to take the online course at Ivy Tech over the summer to get through as many courses as possible so as to graduate early. They required that I appeal the class even though I was approved as a guest student, since my high school had required me to take the class twice. (I wanted to keep my higher GPA at my current school which is why I did not submit my high school grade for the credit). The first assignment was due on June 11th, and there was a virtual meeting a few days before. I was unable to attend the meeting due to having another class at the same time, and since it was not a requirement I was not worried. I had read the syllabus, and began the first discussion. I even scheduled my proctored tests, and paid for them per the course requirement sent by the professor. I did not have service for multiple days due to a family issue, so I was unable to submit the assignment by the due date. I did not get service until the morning of June 14th, and when I saw my email I notice the professor had sent me a message stating if I didn’t submit the assignment by Tuesday I would be automatically withdrawn due to non-attendance. I panicked and emailed her explaining the situation, and she had me fill out a form to be readmitted while she reached out to her supervisor to see if it wasn’t considered no-attendance. My request was denied, and the supervisor had reviewed my class history from 5 years ago which made their decision to not let me back in. I emailed my advisor explaining, and her response was that I am no longer eligible for online summer classes due to being dropped. No one has tried to help or understand the situation, and even though I paid tuition, scheduled the testing which was a REQUIREMENT for the course, and provided proof of when I had started everything (Canvas shows dates and history of what you did), I am not allowed back in the class. I am absolutely disgusted by this school and how they claim to be great for people coming back, but they give you less than a days notice that you’ll be dropped, and do not care what your personal situation is. Advising is a joke, they do not care and do not pay attention to anything students actually need.

Desired outcome: I wanted to be put back in the class or be put into another class.

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1:19 pm EDT

Ivy Tech Community College of Indiana Tutoring Services

I missed ONE appointment with a tutor and now they won't let me schedule another one to make up for it. I had a family emergency and didn't have any service, therefore could not even reach out to explain that I won't be able to attend the session. They recently got back with me and gave me the "I'm off today" excuse to prevent me from getting help with a class that I'm failing. Terrible system.

Desired outcome: I want to be able to schedule tutoring appointments again. Now.

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Poison Ivy 😆
, US
Aug 25, 2022 4:57 pm EDT

That school is a joke they set you up for failure and could care less if you have a true emergency. I am really debating if I even want to go back.

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2:05 am EST
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Ivy Tech Community College of Indiana Email sent to me

I attended Ivy Tech and received a technical certificate, I had a few loans but small ones, I was paying on them through auto pay income driven repayment plan, In 2017 Ivy Tech sent me an email that said due to my information being sold to a 3rd party (along with other peoples) My department of education loans had been closed, Ive worked hard on my credit and recently was preapproved for an FHA home loan, well today I lost my house because I came up in the CALVRS system saying I had EDU loans in default, I called and spoke to 3 different people who were very intimidating and hateful. I also called Ivy Tech to have the email that they sent to me in 2017. They told me they couldnt send it to me and even if I could get into my email, It would no longer be there, They have to have record of something like that because I wasnt the only one they sent it to and this is no little matter. I am devastated. I was paying on it until I got that email and no one from EDU ever contacted me on the matter yet they had all of my info that I had to verify when I called, I would not have stopped paying had it not been closed, I did not ask for my loans to be closed and now the Department of EDU is saying I owe interest etc in the amount of 44k? 44k for a Technical Certificate that has never landed me a job no matter where or how many times I applied?

Desired outcome: I want the email sent to me from Ivy Tech in 2017 and I want them to set the record straight with the department of education and my loans out of default ,It was Ivy Techs mess up not mine and They need to be responsible for it

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6:27 pm EDT

Ivy Tech Community College of Indiana Advisors

This is the 3rd time I have missed registration for classes due to the inept competency of my advisor, DARIN OVERSPIKE. He is the most irresponsible and laziest advisor you could imagine. He won't return calls or emails and more than once I have had to go over him to try to get registered for classes. He is the worst and because of him, I have missed more than one semester. I can't get a hold of anyone to help me but on the rare occasion I do, they tell me I need to speak with my advisor. This is beyond frustrating and I don't understand how hard it is to reply to an email. All I need is the availability to register for classes and the [censored] can't even reply in any shape or form. The whole "college" is a pathetic joke and I'm suffering because of their ineptitude. DARIN OVERSPIKE NEEDS TO BE FIRED, THIS IS UNACCEPTABLE!

Desired outcome: Ivy Tech needs to know about this issue

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3:01 pm EDT

Ivy Tech Community College of Indiana advising

I turned in my enrollment verification at the start of the semester, I am 3 weeks into classes and I get a phone call from the VA rep saying my enrollment verification didnt go through because ivy tech had the wrong major listed. I've spent three hours today trying to get an appointment. Advising office has no direct number to call, the scheduling part online is down and IT says 1-3 days for them to even get back with me. The only way then to make an appointment is to drive an hour up there and physically walk into the office, schedule an appointment, and then drive an hour home. The fact that it is almost impossible to see an advisor at this school is rediculous, I tried to make an appointment at the beginning of the semester bit they were so booked up there were no available appointments. I am now in jeopardy have having to drop classes in my last semester here because I cant get in to see an advisor for something that would take 5 minutes. One last thing, tried to call the ivy line number, press 4 for IT, and it just loops you from 1 automated message to another then back to the original automated message. I pressed 2 and 4 so many times. I am beyond frustrated right now, and noone up there seems willing or capable to help with this matter.

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1:19 pm EST

Ivy Tech Community College of Indiana scheduling classes

Many problems with Ivy Tech: Not getting to speak with financial advisor, ever, after repeated requests. Advisor schedules not accommodating to working peoples' schedules, had face-to-face with Kara who I EXPLICITLY told I needed on-campus classes at FRANKLIN campus - it's the entire reason WHY I chose Ivy Tech. I set up appt. for 3/18/19 to meet w/Kara and when I called to confirm appt., only THEN was I told that Franklin campus doesn't offer MA Assistant course at that campus, I would have to travel across town to the Lawrence campus for the course I wanted. At that point, I withdrew my application and financial aid from Ivy Tech and searching for another, more qualified institution that understands a simple request of needing on-campus classes. No help with financial aid at all and I STILL don't know the total cost of Ivy Tech's MA Assistant course as I haven't been able to speak with anyone about this. This was the most discouraging, unprofessional, unorganized learning institution I've ever encountered. I will be filing a complaint with the Board of Education.

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5:45 pm EDT

Ivy Tech Community College of Indiana Billing practices and refund policies

My cousins daughter recently purchased $350.00 of books. When she failed to pick them up at a specified time she was refused not only the books, but also a refund. This is theft. You are keeping her money and your product. If this is not, I'll call it should be. People from the middle class are already struggling to afford higher education. Practices like these widen that divide. I am livid this is allowed. Shame on you ivy tech. Shame, shame, shame on you. I am disgusted. You don't want to educate, you want to financially cheat our youth.
Cinda E Daniel

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6:04 am EDT

Ivy Tech Community College of Indiana Services/tutoring

Although I'm enrolled as a full-time student with a Bachelor's degree from Ball State, I'm so pissed off by the services that are offered where I can barely get attention one on one! The tutoring centers are suppose to be accessible to students to get further help, however, they lack of tutors everytime I walk in there and they would even sometimes spend only 15 minutes with each student. I wish that they would have an appointment system where they can have individual tutoring and how it allows for students to receive further help than just for less than 20 minutes! Plus you have to sign in along with a bunch of other students listed where you never know when they will get to you! Its affordable to go to this college, however, they need to work on a better tutoring and other services! :(

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2:59 am EST

Ivy Tech Community College of Indiana Bad Service

I am an older student with a 3.3 gpa and 33 credits after not attentding any sort of class room in over 10 years. So I plead with a coordinator to please check my record because i only have a 1 time shot at a sap appeal unless they can adjust my record. It was a rough time for me financially and had to work and could not complete the program so I tested out of it. As far I theyre concerned I didnt complete the course. So they tell me hey its fixed you can go to class. Nope. Cant get my financial Aid nor the military benefit to cover cost of anything until they fix this so called glitch that is going to cost me my education toward a transfer to a university then any hopes at attending a decent law school. So im in classes and cant recieve any benefits but getting billed all the same and screwed all the same it feels like. Thanks Ivy Tech for student success

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2:39 pm EDT
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Ivy Tech Community College of Indiana Misappropriation of funds/overcharging

There has been a big mess with my higher education grant and this has been repeated more than once by Ivy Tech. They refunded my scholarship and grant money (after putting in on and removing it 2 separate times) and now are stating that they over-refunded me and I am to pay them pack the $1550 for my higher education grant. This process is ridiculous and the errors have been made by the school and their accounting. However they want to hold me responsible and are placing holds on my student account, so that I may not add additional classes for next term. I am in the honor society, have a 4.0 GPA and on the way to upholding those qualifying factors. I want Ivy Tech investigated, because I feel that they are lax in their business practices and they want others to pay for their errors. In the “real world”, that’s not how it works.

On top of that, Ivy Tech had a very compromising situation with a Fall 2014 Math class, where they cancelled all student’s book orders (which were submitted in bulk order with their other classes). They then required us to order them again, at a higher price plus additional shipping, which net the school an additional $40, 000 - $50, 000. Practices like this are deceitful and disgusting - and this is wrong, both in business and morally.

This is not the first problem I have had with Ivy Tech. They are also discriminating towards some students and one of the business office personnel told me she would wait to see if it was "worth her time" to update my student information, because she wasn't sure I would even attend (I'm not the "traditional" idea of a college student). It was insulting and I had to get other employees involved to get my account up-to-date so that I could attend.

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Richard Howe
MONROVIA, US
Jul 08, 2015 1:45 pm EDT
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The same thing is happening to me at present. What recourse do I have?

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9:21 pm EDT
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Ivy Tech Community College of Indiana Poor internal and external communication

If someone asked me what I think of Ivy Tech I would say as a sophomore student who is proud to have earned a 3.9 g.p.a. thus far, Ivy Tech is the least expensive option for gaining an education. The classes for the most part are statewide courses that transfer easily to other schools and they have some amazing instructors who really care about their students. If what you want is education, Ivy Tech is a good place for that. If you are seeking a degree, however, I would say caveat emptor, you get what you pay for.
To earn a degree from Ivy Tech you should schedule a session with your advisers more than a year prior to when you would actually like to know what classes you need to take to earn a degree because this appears to be the minimum time limit in which they will respond with a full answer which may or may not be correct. Then be prepared for the notice you will get when you apply to graduate that even though your adviser signed off on your course plan, you still have not taken all of the classes you need to graduate. There is always, “one more”. This is a brilliant strategy designed to squeeze every last dime out of your pocket before you are released into the wild because who is going to work that long and hard to earn their degree, get one class away from graduation, and refuse to take it on principle?
I am convinced there is really only one adviser working at Ivy Tech who frequently changes his/her name and email address to appear to be someone new, hoping you won’t find them. Be prepared to be assigned to several different advisers throughout the course of a year and for those advisers to refuse to give advice. Be prepared to not be kept up to date on who your adviser is, and when you do track them down they will be on vacation. When they return you will have been assigned to a new adviser and can begin the process all over again. Every time.
If you do get ahold of this elusive adviser, be prepared for this person to pawn you off to a department chair and be prepared for the department chair to send you back to your adviser rather than answering your questions or dealing with your concern. Just when you think you have finally been given the answers you need, be prepared to admit you thought wrong, and begin again.
Be prepared for a school filled with staff members who do not know how to use online communication even though they offer online degrees. Be prepared to waste time and money. Be prepared for an abundance of frustration and suspend disbelief because their lack of knowledge, professionalism, and respect for other human beings is so unbelievable that it seems unrealistic. Be prepared to question your own sanity and perhaps even lose your mind in this institute of higher learning.
And one last thing I would tell someone considering Ivy Tech….know when to walk away. There are many schools to choose from when you are determined to reach your goals. There are even schools where students are treated with respect. Yes, you will have to pay a little more but you will actually walk away with both your degree and your sanity. Perhaps they won’t feel the need to delete your post because the truth is painful, or answer with the standard (automated?), “Speak to your adviser”. You could (heaven forbid!) get a real answer….at a real school.

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9:41 am EST
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Ivy Tech Community College of Indiana staff/faculty

I've had nothing but trouble from IVTC, they have left me hanging. Twice I was supposed to have an advisor to help me with my questions and they fired both of them. (and they were very good help to me) I was left hanging when neither one of them answered for weeks on end. Then I was assigned to someone not even in that field who did a rotten job helping me and didn't know what she was doing. Then I had a teacher who was mean and talked down to me. I told her off and got into trouble. I was sanctioned twice and have a record for 5 years. in that record it states I have been in trouble for misconduct on school property. and I wasn't even on school property. All I did was defend myself against a teacher and that was considered abuse. I didn't threaten anyone, I just told them off. But that's not allowed and the Dean of Students says I should be more mature and know there are things like that I have to deal with as an adult. (talking down to me) He did tell me that he was getting his PHD. (which I didn't care to know or ask) Then I sent him a question about the sanction and he never bothered to answer it, it's been over 3 weeks. IVTC just dares you to get mad so they can sanction you about something. I've got a bad taste in my mouth from IVTC. I'd like to get that sanction erased as I've never been in trouble and I think it's a violation of my rights. I feel bombarded and overrun by IVTC.

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2:56 pm EST
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Ivy Tech Community College of Indiana Curriculum's are a joke

Ivy Tech of Evansville, Indiana - This is the ONLY school within 50 miles of me and they really suck. They post curriculums online which are wrong. Then someone changes the curriculum who has No idea what they are doing. They limit electives to where you can't even choose enough to finish your degree. Prerequisites don't make sense. And the classes that would help further your career, they do not actually have or it's at a campus too far away from you. They have a health coding course and there are two courses about coding! This school is a BIG joke!

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PATIL77
, IN
Feb 13, 2014 9:37 am EST

i am not able to login in my windows 8 pc. let me know how to do?

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5:45 pm EDT
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Ivy Tech Community College of Indiana compromised my identity

I received a letter from the vice president of administration informing me that my personal information including my social security number was emailed out to 1400 people. 102 opened the email. I contact the dtate of indiana filed a complaint because their a state college.

I sent all evidence of unauthorized bank withdrawals, unauthorized debt cards withdrawals, etc;. This was almost 2 years ago. My medicaid was tooken away for 5 months, ssa took insurance premuims out of my checks. Sent installment benefits to terra haute, in.

I was born & raised in muncie indiana. I have never lived any place else.

Now ivy tech no feel their responsible. I have yet to here the status of the investigation from the attorney general's office. Law firms have contacted me about loans I have not applied for. Banks I have never heard of, debt calls from michigan, florida, new york city. Utah & the list just keeps growing.

If you decide to go to college let ivy tech state college not be 1 of your choices. It has cost me over $9, 000 dollars. Thank you.

Sincerely,

Disabled permanently

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9:56 am EST
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Ivy Tech Community College of Indiana Bad service

Ivy tech community college is a 2-3 year robbery. You advisor (the person telling what classes you need to take to graduate) and the records departments are obviously working off of two very different pages. I was told by my advisor that I was ready to graduate and to complete an application for graduation. Having done this I proceeded to order invits and all only to find out the the COM 102 class the advisor was supposed to be COM 101. In the process I ended up losing all of my financial aid so going to Ivy Tech cost me $9, 000 in student loans and any ability to further my education at all.

Each semester I attended I had nothing but problems with the financial aid department. I was either targeted for versification (having to submit my w-2 tax forms each semester and yes I mean the same forms two to three times a year) or the lost paperwork. In many instances I ended up failing classes because by the time I received by aid it was 2-3 weeks into the class and I had missed so much course work that a D was the best I could do. When I called to ask questions from the administrative staff they were rude and impersonal. On many occasions they cut me off and transferred me in mid sentence.

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RunAsFastAsYouCan
, US
Aug 30, 2016 10:15 pm EDT

Ivy Tech's Express Enrollment center is a joke. The department is ran very inept and inefficiently. The department will request information, when you supply it, they say they will make a decision in 10 business day. Understand that it is not two weeks, it is 10 business days and they will argue that point. But after 10 Business days, they will request for more information. If you bring in additional information they will tell you they do not need it. And again you wait another "10 business day" And just when you think you have submitted all the necessary documents they have requested, the will ask to submit the documents you previously brought in, the documents they said they did not need! I went into their off numerous times submitting and resubmitting forms for verification, I was even required to submit the same information twice. I called FASFA and they looked at my file and said everything looked good and could not understand why this --Financial Office was asking for this information. They gave me two departments within FASFA to file a complaint 1) FASFA Ombudsman Group [protected] and 2) FASFA Feed Back Office: www.feedback.studentaid.ed.gov. They have been very helpful. But I recommend you attend another college.

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Frog Majik
, US
Jan 26, 2016 5:51 pm EST
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I for one am disillusioned by the process at Ivy Tech. I am a veteran and have experienced heath issues that forced me to withdraw from a couple of semesters due to treatments etc. I was informed that I was put on warning status due to time limits even after I provided the necessary paperwork requested, regarding hardship consideration for these semesters. They gave me one semester to complete 21 credit hours or I will be terminated. Before I fell Ill I had a 3.8 GPA. They are making it impossible to pick back up and finish. I guess this will be my last semester. I feel discriminated against.

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Mighty G
West Lafayette, US
Jun 02, 2015 1:56 pm EDT

Most of the people that whine are those not doing what they are supposed to be doing. Guy in my class took out $12000 in loans, dude, it cost $6000 to get a full degree! As far as the dude who is an adjunct, must not be a good teacher, if they don't offer you more classes. I just finished and was accepted to Purdue. I never would have done it without Ivy Tech!

To the babies out there, pull yourselves up and take charge of your lives. If you quit for a stupid reason, you really didn't want to go to college.

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TheRainKing777
Mooresville, US
Apr 16, 2015 12:08 pm EDT

I have no idea what everyone is whining about here. I'm graduating from Ivy Tech in May and I've never had a problem with them. Look, you get what you pay for. The school is a stepping stone to something better. You go there, get your grades up, whatever you need to do and you leave. Be smart. Know what you're going for, talk to the advisors (who are actually very well informed and very kind in my experience) and they'll help you map everything out. All these naysayers are just upset. They expected more than they should have going in. It really isn't difficult to get what you need done. The books are a little pricey but don't open them until after your course instructor tells you you will need it. Remember, this is the LARGEST two year school in the states. There will be mistakes. You will not adore every instructor you have. You will not love every person you meet but that is the world itself. Ivy Tech Community College was good to me and many others.

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JD!
, US
Sep 11, 2014 1:18 pm EDT

I have never been to Ivy Tech. I have been given the run around for almost 1 year now. This college does not communicate. I am told I have passing scores on accuplacer then I am told I need to redo accuplacer. One says its fine, another says bring up scores. One says my financial aid is in, another says there was an issue with aid. My ivy tech email says I cannot access because I have "no starfish" ? but I am supposed to schedule orientation with ivy tech email. I am told by front office to use my personal email and that would be fine while they work on my ivy tech email issues. I email whoever they tell me to email about scheduling orientation. I am then told I must use my ivy tech email and I explain the issues with the email, they don't care. My email still not fixed and I still haven't successfully entered Ivy Tech.

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TeacherWhoQuitIvyTech
Highland [Lake County], US
Jun 25, 2014 7:53 pm EDT

I USED to work for Ivy Tech (read my post above by "AnnonymousTeacher"...

So a update: I QUIT! At the end of the spring semester, I had enough. For a plethora of reasons, I said "Screw this!"

I had TRIED as hard as I could to teach as much as I could, but the school is VERY limiting by what one can do. Further, the textbook I was using cost the students $200...unbelievable. Most didn't buy the book, and my boss got pissy about that...something I had no control over.

Do yourself a favor and NEVER EVER work for these idiots. THEY DO NOT CARE!

There is NO ROOM FOR ADVANCEMENT if you are an adjunct: NONE.

This place is a meat grinder: students/new workers come in the fornt door, and end up as hamburger.

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A nony Mouse
, US
Jun 04, 2014 9:35 pm EDT

Ivy Tech Sucks big time. How do I know?
I work for them! We have limited permissions, and can barely do the requested job. Blackboard is hosted by Blackboard. Call them for Blackboard questions, don't call us, we cant see Blackboard ANYTHING. We used to have view rights but they took that away. That is, when Blackboard is up: their services are crapping out all the time. Worst yet, Ivy Tech farms EVERYTHING out to the lowest bidder. Books are from some scam book seller. Financial aid over the phone is from Kentucky.
And no, nobody there cares who you are. You are chattel, money fodder to be wrung through their scam classes and joke of an education. I was also a student. No more.

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CantNone
Lafayette, US
May 22, 2014 12:56 pm EDT

I am glad that I am not the only one because it only tells me that it is just not me.

I transferred 42 credit hours from two different universities. I have already established myself with 3 different degrees from these other universities, so when I see something that is not right, I call attention to it. However, most students are transferring Ivy Tech credits to another school so they are less likely to stand up to issues.

Anyways, my most recent interaction was with the Vice Chancellor of Student Affairs at the Lafayette Campus and it was a joke. He kept telling me that my whistle blowing was boarderline but evidently none of the issues that I pointed out were crossing the broader. Simply meaning, if I kept up pointing out issues, I would be expelled. So instead of trying to address concerns and rectify issues I was only threatened.

If you can, go to a real college and skip Ivy Tech. You will only be treated second rate because it is automatically assumed you can't afford anything better.

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unhappy2003
New Haven, US
Apr 23, 2014 4:05 pm EDT

After investing $ and time accumulating 72 credit hours and NOT having a degree I am being told that my classes that I previously took at Ivy Tech are to old and I would need to take an additional 3 more classes to obtain a degree...WOW this is straight up a $ making scheme; if the advisers that they have staffed would do what us as students money pay for then many of us would not be in a situation where you have multiple credits and numerous student loan debt for absolutely 0. I cringe at the thought of having to obtain 3 more classes just to have a AAS degree; seriously 72 credit hours is not enough for any type of degree at Ivy Tech; not even a General Studies because that has changed. Oh and the chair in charge was fired...hmmmm makes you wonder Don't it

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AnnonymousTeacher
Schererville, US
Mar 05, 2014 1:52 pm EST

IVY TECH IS A JOKE! I am actually an instructor there, part time, because they are too cheap to pay most of the instructors there full time money...so over the past 5 years, they've got rid of most full time instructors, and have gotten us part-timers "on the cheap". See, they don;t want to pay anyone full time, because it would cost them to insure those employees.

I do my best to teach the students what they need to know, and fully explain why they need to take my particular course...it kills me that the students are treated so horribly, and I only teach there for the money (what little it is) that I make.

After this semester ends, I will never teach there again. They are so poorly run, it's unreal. If you attend Ivy Tech as a student, LEAVE NOW, and transfer all your credits to Purdue Calumet (or somewhere reputable).

DO NOT ATTEND THIS 'COLLEGE"!

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+1 (888) 489-5463

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www.ivytech.edu

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