Isadore Hoffman/featherlite Hair Systems / Non Issue of Refund/Credit Card Fraud
On February 12th, 2015, I purchased a Sheitel from Isadore Hoffman of Featherlite Hair Systems located at 58 Derech Hachoresh, Ramot B, Jerusalem Israel. I did not receive the product for 2 months. Upon receiving, the quality of the product for the price I paid was not acceptable. Isadore Hoffman of Featherlite agreed to a full refund upon receiving the returned merchandise. She received the item back within 2 days. I waited several weeks for a refund before Isadore Hoffman finally admitted she had no funds in her business account. The payments had been split between a credit card and bank account payment. I was forced to file a credit card chargeback to recover the $2000 charge on my credit card. Unfortunately, I am not awarded the same fraud protection by my bank that I am by my cc company, so I will be taking legal action to reclaim the remainder of the refund that is owed to me by Featherlite Hair Systems. Isadore Hoffman of Featherlite Hair Systems is also a con-artist who commits credit card fraud. She attempted to submit a false statement to my credit card company, saying the item was never returned and that no refund was owed. The attempt to reverse the refund and steal additional money did not work as I have proof in the form of fedex tracking documents and emails from Isadore Hoffman stating that she would refund my money after she received the returned merchandise. Please beware of purchasing anything from Featherlite Hair Systems of Jerusalem, Israel.