Insurance / No one answering phone call/on hold for one hour

1 OH, United States

We recieved a bill in the mail. NationalUnion Fire Insurance Company with a P.O. box number from Jacksonville Fl.
With no idea what this bill was for I called the 800 number that was on the bill.
After an hour on hold I hung up the phone and started looking up the company on the internet. I did find several of simular name but none from FL anywhere.
Seems odd that you recieve a bill and call the "question" phone nunber and no one will answer the phone.

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