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I am still batteling with the problem with my vehicle, the vehicle is now 5 weeks with the garage and nothing done. We bought the vehicle in 2008 a month later we pick up problems and from that dae on more and more problems was picked up. Inspecta Car refuoues to fix the vehicle I send the vehicle to my insurance to be fix but they say the vehicle is still under garantee and they need to pay for it, a second person named Shaun Cotton [protected] take the matter over but 2 weeks later nothing was done he promis to help me with a vehicle but I dont have a replacement vehicle, this hole problem is base on promises, promises. Is there any one that will be able to help me to fix my vehicle.
We bought a vehicle at InspectaCar Silver Lakes South Africa mid-June and was first told to get financing before we would be allowed to test-drive the car. The day of purchase we again had to ask to test-drive. Insurance extras were added without prior discussion and approval. When the keys were handed over, we asked about the spare key, and was informed that it is with the previous owner and they will source it from him. Now they say they told us that they there is no spare key.
Problems with the vehicle was identified within the first 4 days, those being Park distance control not working, rear door not locking, and vehicle giving a gearbox failure message. Eventhough this falls within the 7 day cooldown period, and the CPA states that consumers have right to product FREE from defects, their argument is that these are not major defects. After having the vehicle for 4 days, it was with them for repairs for over a week. Subsequent service has been lacking with the sales consultant ignoring request for the 101 point check they did on the vehicle and even becoming sarcastic and arrogant when responding.
If you want horrible service, lies, broken promises and defective vehicles, then InspectaCar is the place to go and waste your money.